Pharmacy Technician - Prescription Data Entry

Pharmacy Technician – Prescription Entry

This position is primarily focused on prescription entry and pharmacy data entry activities. The Pharmacy Technician will collect and accurately enter prescription information while following pharmacy protocols, legal requirements, and patient confidentiality standards. The role may also involve insurance verification, obtaining necessary authorizations, resolving insurance-related questions, processing payments and copayments, and maintaining pharmacy inventory. Candidates should be comfortable working with prescription terminology, medications, multiple computer applications, and high-volume data entry while maintaining a high level of accuracy and attention to detail.

Job Duties:

• Address questions regarding over-the-counter medications and assist with product selection
• Provide guidance on non-prescription healthcare products
• Collect and enter prescription information accurately
• Ensure prescription data entry follows pharmacy protocols and legal requirements
• Assist with insurance verification by contacting insurance companies to obtain necessary authorizations
• Resolve insurance-related issues and questions
• Handle cash register operations and process payments accurately
• Manage financial transactions including insurance claims and copayments
• Maintain inventory on the pharmacy front end including over-the-counter medications and health products
• Provide patient education regarding over-the-counter medications, including dosage instructions, potential side effects, and proper usage
• Maintain compliance with pharmacy regulations, laws, and guidelines
• Protect patient confidentiality and follow controlled substance and prescription labeling requirements
• Prioritize tasks and manage customer queues efficiently
• Communicate effectively with pharmacy personnel
• Provide training and mentoring to less experienced pharmacy technicians or support staff
• Assist with onboarding new employees
• Contribute to maintaining a positive and productive work environment