Job Description
Our Client, a Retail Pharmacy company, is looking for a Pharmacy Technician Prior Authorization Representative for their Remote location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- This position takes in-coming calls from members, providers, etc. providing professional phone assistance to all callers through the criteria based prior authorization process.
- Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Requirements:
- Candidate should be comfortable utilizing the full MS Office Suite (MS TEAMS, Outlook are required and Word and Excel is helpful)
- At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. (preferred)
- The Pharmacy Technician certification is preferred but not required at a state or national level.
- Will also consider a Pharm Tech Trainee license.
- Advanced computer skills including word processing and spreadsheet utilization.
- Excellent customer service skills (written and verbal) a must.
- High-Volume Healthcare Call Center Experience
- Minimum 1 year of inbound call center experience
- Healthcare, insurance, PBM, pharmacy, medical office, or similar environment preferred
- Strong customer service and communication skills
- Pharmacy Technician Experience / Knowledge:
- Pharmacy Technician experience strongly preferred
- Active Pharmacy Technician License, Certification, or Trainee License preferred
- Computer Multitasking & Documentation Skills:
- Ability to navigate multiple systems while handling calls
- Proficiency with Outlook and MS Teams required
- Strong data entry and documentation skills
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Remote, RI (Remote) |
| Industry | Management Consulting Services |
| Salary | $16–$20 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
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