Pharmacy Technician- Refill Tech

Birch Agency

Philadelphia, PA

JOB DETAILS
LOCATION
Philadelphia, PA
POSTED
30+ days ago

Job Position: Pharmacy Technician- Refill Tech

Location: Philadelphia, PA 19104

Position Type: Contract to perm

Shift: 8: 00 AM - 5: 00 PM

Terms: 13 Weeks

Description:

Birch Agency is seeking a Pharmacy Technician to join our team

The Pharmacy Refill Technician supports pharmacy operations by processing prescription refill requests, coordinating with patients and providers, and ensuring timely medication dispensing. This role focuses on refill workflows, prescription accuracy, and customer service while maintaining compliance with pharmacy regulations and safety standards.

Duties and Responsibilities:

  • Process prescription refill requests received by phone, electronic system, or in person.

  • Review refill eligibility and verify prescription information for accuracy.

  • Communicate with physicians offices for refill authorizations when required.

  • Enter and update prescription information in the pharmacy management system.

  • Prepare refill prescriptions for pharmacist verification.

  • Contact patients regarding refill status, pickup times, and insurance issues.

  • Verify patient demographics, allergies, and insurance information.

  • Maintain accurate documentation and patient records.

  • Resolve basic refill-related issues and escalate complex concerns to the pharmacist.

  • Assist with inventory management and restocking medications as needed.

  • Follow HIPAA guidelines and pharmacy policies for confidentiality and safety.

Benefits:

  • 401 (k) with employer matching

  • Health, Dental, Vision Insurances

  • Short Term Disability

  • PTO

  • Weekly pay

Required Qualifications

  • High school diploma or equivalent

  • Pharmacy Technician certification (CPhT) preferred

  • Strong attention to detail and accuracy

  • Excellent communication and customer service skills



Birch Agency is an equal opportunity employer. We are hiring healthcare professionals in the state of Pennsylvania. We provide excellent benefits and compensation. To learn more about this job opportunity or other healthcare positions with our company, please submit your resume.



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About the Company

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Birch Agency