Pharmacy Technician Specialist - Ambulatory Services - Mercy San Diego

Scripps Health

San Diego, CA

JOB DETAILS
SKILLS
Administrative Skills, Billing, Cardiovascular, Certified Pharmacy Technician (CPhT), Clinical Laboratory, Communication Skills, Current Procedural Terminology (CPT), Customer Support/Service, Detail Oriented, Drug Dispensing, Electronic Medical Records, Epic Systems, Formulary, Gastroenterology, Geriatrics, Health Insurance, Healthcare, Healthcare Common Procedure Coding System (HCPCS), Hubs, ICD-10, Inventory Management, Logistics, Maintain Compliance, Medications, Microsoft Office, Obstetrics and Gynecology, Onboarding, Oncology, Orthopedics, Outpatient Care, Patient Assessment, Patient Care, Pharmacy, Presentation/Verbal Skills, Purchasing/Procurement, Scripting (Scripting Languages), Staff Training, Storage Area Network (SAN), Telephone Skills, Time Management, Writing Skills
LOCATION
San Diego, CA
POSTED
10 days ago

Job Description - Pharmacy Technician Specialist - Ambulatory Services - Mercy San Diego (262004230)

Job Description

Pharmacy Technician Specialist - Ambulatory Services - Mercy San Diego - 262004230

Description

This is a full time, benefited position, with 8-hour day shifts, generally Monday through Friday, located at the pharmacy office in Mercy San Diego (Hillcrest area).

Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

  • Nearly a quarter of our employees have been with Scripps Health for over 10 years.
  • Scripps is a Great Place to Work Certified company for 2025.
  • Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
  • Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
  • We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
  • Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

Why join this team?

The Pharmacy Technician Specialist will support Ambulatory Services. The Pharmacy Technician Specialist will be working in an office setting assisting with scheduling, answering phone calls, processing referrals, working through authorization and billing issues, and reconciling medication history. This position is ideal for someone who enjoys customer service, comfortable on the phone and prefers working in an office setting and has some prior knowledge of pharmacy and medical insurance processing.

Responsibilities include:

  • Under the direct supervision of a pharmacist, the technician supports outpatient specialty and ambulatory pharmacy services by completing benefits investigations, coordinating prior authorizations and appeals, and ensuring timely patient access to therapy.

  • Manages first fills and refills, delivery logistics, and collaboration with manufacturer hubs and financial assistance programs to streamline onboarding.

  • Provides proactive patient outreach, triages need, schedules refills, monitors adherence, and coordinates clinic visits and labs.

  • Oversees referral processing, inventory, and purchasing while maintaining regulatory and accreditation compliance.

  • Assists with staff training and workflow optimization, requiring strong communication skills, attention to detail, and expertise in complex payer and medication processes.

Qualifications

Required Education/Experience/Specialized Skills:

  • High-school diploma or equivalent
  • Advanced knowledge of specialty-drug formularies, payer prior authorization (PA) & appeal portals (e.g., CoverMyMeds, Optum, CVS Caremark, Express Scripts), ICD-10/CPT/HCPCS coding, REMS programs, and limited-distribution drug networks as appropriate to the role.
  • Proficiency with EMR systems (Epic preferred), payer websites, Microsoft Office, and workflow proficiency in area of practice.
  • Experience in inventory management, purchasing processes, and maintaining compliance with storage, handling, and ordering standards for specialty medications.
  • Excellent written/verbal communication, critical-thinking, and customer-service skills.

Required Certification/Registration:

  • California Pharmacy Technician License
  • National Pharmacy Technician Certification (CPhT) required within six (6) months of hire
  • Minimum two (2) years of pharmacy-technician experience, with at least one (1) year in practice area

Preferred Education/Experience/Specialized Skills/Certification:

  • CPhT
  • Five (5) years combined inpatient/outpatient or specialty-pharmacy experience

Job

: Pharmacy

Primary Location

: Central San Diego County-SAN DIEGO-SCRIPPS MERCY HOSPITAL SAN DIEGO

Work Locations

:

SCRIPPS MERCY HOSPITAL SAN DIEGO

4077 FIFTH AVENUE

SAN DIEGO 92103

Organization

: Scripps Mercy San Diego

Job Posting

: Jul 9, 2026, 3:49:24 AM

Benefit Status: FT - FULL-TIME WITH BENEFITS

Minimum Rate (USD)

: 29.73 -

Maximum Rate (USD)

: 41.71

In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer. Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.

About the Company

S

Scripps Health

Change lives. Starting with yours.

At Scripps, we're interested in people who are interested in new possibilities. People who can handle the small stuff without losing sight of the big picture. Who build bridges, not walls, knowing we can do more together than we can alone.

Here, you'll be part of a team that delivers outstanding healthcare in a supportive, respectful environment that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates.
So if you're open to change, go ahead and open the door to possibilities.

There is no better time than now to join the Scripps Health team. Our dedication to providing a superior workplace has earned us numerous accolades, including one of the "100 Best Companies to Work For" by FORTUNE Magazine, among the "Best Employers for Workers Over age 50" by AARP, and listed among the "100 Best Employers" by Working Mother Magazine among others. We realize that our employees are our most valuable asset, so we have created a culture that offers unlimited opportunities for growth and career satisfaction.

Our history of medical excellence and community-based care spans more than 80 years. We credit our tradition of health care excellence to the dedicated individuals who make up the Scripps team. World-renowned for diagnosis, treatment and management of disease, Scripps is at the forefront of medical innovation, clinical research and technology.

  • Five hospital campuses
  • Clinic locations throughout San Diego
  • More than 2,600 affiliated physicians
  • Home health care and associated support services

We're proud of the range and quality of the benefits we offer to our employees, from massage therapy and our Scripps Wellness Program to tuition reimbursement, growth opportunities and work/life resources. There's a lot more to our benefits than your typical plan.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1924
WEBSITE
http://www.scripps.org/careers