Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*
Required Education:
High school diploma or equivalent REQUIRED
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months experience REQUIRED. One( ) years phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience a must.
Mandatory Experience
6 months of phlebotomy experience required
Custom Fields:
Name: State of Credentials/Licenses Required
Value: California State Phlebotomy License
Name: GLBU-SiteCode
Value: 68100-QCP:QUEST-2250 S. Main St
Name: Time Zone
Value: 7AM-4PM PST
Name: CapEX
Value: None
Name: Is this a hospital site that requires additional credentialing?
Value: No
Name: Justification for Temp
Value: Temp for LOA
Name: Reporting Business Unit (RBU)
Value: 68100:Quest Diagnostics - West Hills
Name: GL Account
Value: 551100|Temp Labor: Agency Non-Taxa (Contingent, All but PA and CT Locations)
Name: Federal Contract Work in Lab
Value: No
Name: Line of Business (LOB)
Value: 300:Diagnostics Information Servic
Name: Is Position Eligible for Remote Work?
Value: No
Name: Is Covid Vaccination Required?
Value: No
Numbers & Facts
Location
Corona, CA
Industry
Other/Not Classified
Salary
$22–$27.20 Per Hour
Company Size
100 to 499 employees
Year Founded
1998
Website
www.eteaminc.com
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Skills
Customer Support/Serviceunmatched
Data Entryunmatched
Documentationunmatched
EMT-Paramedicsunmatched
General Ledger Accountingunmatched
Geriatricsunmatched
Keyboardsunmatched
Laboratory Testingunmatched
Leadershipunmatched
Medical Assistanceunmatched
Medical Recordsunmatched
Patient Careunmatched
Pediatricsunmatched
Phlebotomyunmatched
Procedure Developmentunmatched
Record Keepingunmatched
Retailunmatched
Sample/Specimen Processingunmatched
Specimen Collectionunmatched
Time Managementunmatched
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
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