Phlebotomist I

Professional Summary
Patient-focused healthcare professional with experience in phlebotomy, specimen collection, patient interaction, and laboratory support. Skilled in obtaining high-quality blood specimens, processing samples for laboratory testing, maintaining accurate patient records, and ensuring compliance with safety, confidentiality, and regulatory standards. Demonstrates strong customer service, attention to detail, and the ability to work independently in fast-paced clinical environments.

Key Responsibilities

• Perform venipuncture and capillary blood collection procedures for pediatric, adult, and geriatric patients.
• Collect, label, process, and prepare clinical and forensic specimens for laboratory testing according to established protocols.
• Verify patient information and maintain accurate documentation to ensure specimen integrity and regulatory compliance.
• Provide exceptional patient service by explaining procedures, addressing concerns, and creating a comfortable and professional experience.
• Maintain patient confidentiality and comply with HIPAA and organizational privacy standards.
• Follow safety procedures, infection control guidelines, and quality assurance requirements.
• Perform daily operational activities accurately and within established turnaround times.
• Support laboratory operations through specimen handling, data entry, and record maintenance.
• Demonstrate leadership behaviors, professionalism, and commitment to process excellence.
• Promote a positive organizational image when interacting with patients, clients, healthcare providers, and the public.
• Work independently while maintaining productivity and quality standards with minimal supervision.
• Adapt to flexible scheduling requirements, including weekends, holidays, on-call assignments, and overtime as needed.

Required Qualifications

• High School Diploma or GED equivalent.
• Minimum 6 months of phlebotomy experience.
• Proficiency in specimen collection, processing, and handling procedures.
• Strong data entry, computer, and keyboarding skills.
• Excellent communication, interpersonal, and customer service skills.
• Ability to perform accurately in a high-volume, fast-paced healthcare environment.
• Ability to work independently and maintain attention to detail.

Preferred Qualifications

• Medical Assistant, Paramedic, or related healthcare training.
• Phlebotomy Certification (required in California, Nevada, and Washington).
• One or more years of phlebotomy experience.
• Experience with pediatric and geriatric blood collection.
• Previous customer service experience in healthcare, retail, or service environments.