Job Title: Phlebotomist II Position Type: Contract – 5 Months Location: Charlotte, NC 28226 Shift: Monday–Friday, 8:00 AM–2:00 PM | Weekdays | Onsite Hours: 30 Hours/Week End Date: January 11, 2027
Job Summary:
We are seeking an experienced Phlebotomist II / Patient Services Representative II (PSR II) to join our team in Charlotte, NC. The ideal candidate will have strong phlebotomy skills, excellent patient service abilities, and experience working in a fast-paced clinical or patient service environment.
The Phlebotomist II is responsible for collecting high-quality blood specimens, preparing specimens for laboratory testing, verifying patient information, and ensuring all collection and processing procedures are completed accurately and safely.
The role involves direct patient interaction and requires a professional, compassionate approach that creates an atmosphere of trust and confidence.
Key Responsibilities:
Perform venipuncture, Pediatric, geriatric, and capillary blood collections accurately and safely.
Collect and process both clinical and forensic specimens according to established procedures.
Prepare specimens for laboratory testing while maintaining specimen integrity.
Verify patient identification, demographic information, and specimen labels.
Obtain patient initials/signatures following venipuncture to verify that tubes were properly labelled in the patient's presence.
Maintain accurate records, documentation, and collection information.
Follow established safety, infection control, confidentiality, and quality procedures.
Provide exceptional customer service and maintain a professional, positive image with patients, clients, employees, and the public.
Work independently with minimal onsite supervision while meeting productivity and quality expectations.
Handle multiple priorities effectively in a high-volume environment.
Maintain a safe, clean, and professional work environment.
Demonstrate strong organizational skills and attention to detail.
Support multiple Patient Service Center (PSC) and in-office phlebotomy locations as business needs require.
Travel between locations and provide coverage with minimal notice when required.
Follow all company policies, procedures, dress code, Employee Health & Safety requirements, and workplace standards.
Demonstrate adaptability, strong communication, and a commitment to continuous process improvement.
Complete required training at designated training locations based on trainer availability.
Required Qualifications:
High School Diploma or equivalent – Required
1–3 years of phlebotomy experience – Required
Experience with Pediatric, geriatric, and capillary collections – Required
Strong venipuncture and specimen collection skills.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal supervision.
Strong communication and interpersonal skills.
Excellent patient/customer service skills.
Ability to handle multiple priorities in a high-volume setting.
Basic keyboard and data entry skills.
Ability to exercise good judgment and make decisions based on established procedures.
Reliable transportation and a valid driver's license with a clean driving record, if applicable.
Ability to travel between multiple work locations as required.
Preferred Qualifications:
2+ years of experience in a Patient Service Center environment
Medical Assistant or Paramedic training
Phlebotomy certification
Previous experience in a retail, healthcare, or customer-service environment
Experience with specimen processing and laboratory documentation
Numbers & Facts
Location
Charlotte, NC
Skills
Blood Bankunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Demographicsunmatched
Detail Orientedunmatched
Documentationunmatched
Driver's Licenseunmatched
EMT-Paramedicsunmatched
Geriatricsunmatched
Healthcareunmatched
Infection Controlunmatched
Interpersonal Skillsunmatched
Keyboardsunmatched
Laboratory Testingunmatched
Medical Assistanceunmatched
Medical Recordsunmatched
Medical Treatmentunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Paint Shop Pro Tubesunmatched
Patient Careunmatched
Pediatricsunmatched
Phlebotomyunmatched
Process Improvementunmatched
Productivity Managementunmatched
Record Keepingunmatched
Retailunmatched
Safety Trainingunmatched
Safety/Work Safetyunmatched
Sample/Specimen Processingunmatched
Specimen Collectionunmatched
Specimens/Samplesunmatched
Training/Teachingunmatched
Willing to Travelunmatched
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