The Patient Services Representative II (PSR II) serves as the primary point of contact for patients, providing professional and compassionate care during specimen collection and processing. This role is responsible for performing venipuncture and specimen preparation for laboratory testing while following established procedures, safety standards, and confidentiality requirements.
The PSR II creates a positive patient experience by explaining procedures clearly and performing blood draws accurately and safely. Assignments may include work in physician offices, patient service centers, or other locations based on business needs.