Customer Support/Service, Data Entry, Geriatrics, Keyboards, Laboratory Testing, Leadership, Medical Office, Medical Records, Patient Care, Pediatrics, Phlebotomy, Procedure Development, Retail, Sample/Specimen Processing, Specimen Collection
Job Location:Kansas City, MO
Job Duration: 2+ month contract
Shift: Mon- Fri, 08:30 AM – 05:30 PM CST.
Job Description:- The Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Work Experience:- 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment highly preferred.
- Keyboard/data entry experience.
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Integrated Resources, Inc