The Phlebotomist II performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings, ranging from routine to advanced functions. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. As an experienced and fully competent Phlebotomist, serves as a role model and preceptor for staff. Also performs clerical tasks such as answering the phones and faxing lab reports as needed.
FLSA STATUS Non-exempt
QUALIFICATIONS
EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
Course in phlebotomy/venipuncture preferred
EXPERIENCE
Minimum of 3 years of related experience required which must include data entry and specimen handling
CPT – Certified Phlebotomy Technician (ACA) by Board of Certification (ACA), (AMT), (NCCT) and
PBT(ASCP) - Phlebotomy Technician (ASCP)
SKILLS AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews
Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
Strong organizational skills to handle a heavy workload and maintain accuracy
Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documents
Demonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluids
Demonstrates knowledge of different specimen collection containers and media
Independently adapts to multiple ongoing priorities including organizing work flow
Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
Strong training, leadership, and mentoring skills
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
Serves as a preceptor to less experienced and/or new staff and students by utilizing skills and knowledge to help train and educate others.
SERVICE ESSENTIAL FUNCTIONS
Follows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/procedures.
Performs a variety of Laboratory Information System functions. Registers patients and/or order tests per the requisition as needed utilizing the patient information system. Files requisitions, reports and other pathology materials appropriately.
Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as escalation support for less experienced staff.
Sets pace for workload and troubleshoots workflow issues. Utilizes all available work time by assisting others and performing additional tasks.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Performs and documents daily check off duties and restocks supplies in the work area as assigned.
Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing.
Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up.
Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness.
FINANCE ESSENTIAL FUNCTIONS
Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.
Uses department resources/equipment/supplies properly and efficiently.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Guides and mentors section employees and students to help build confidence in skills, knowledge and abilities.
Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development.
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform: No
Scrubs: No
Business professional: No
Other (department approved): No
ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
On Call*
TRAVEL** **Travel specifications may vary by department**
May require travel within the Houston Metropolitan area
May require travel outside Houston Metropolitan area
Work Shift:
1 - Day (United States of America)
Job Category:
Non-clinical
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.
Numbers & Facts
Location
Industry
Healthcare Services
Company Size
5,000 to 9,999 employees
Year Founded
1996
Website
http://www.methodisthealthcareers.com
About Company
Houston Methodist is a diverse, inclusive and growing health care system offering a lifetime of meaningful careers within our many facilities. We're comprised of a nationally recognized academic medical center and four community hospitals with a history of health care innovation. We're currently ranked in U.S News & World Report's America's Best Hospitals list. For the eighth straight year we have been named to FORTUNE's list of "100 Best Companies to Work For" and have been ranked the #1 health care organization in Texas.
Make your first day exceptional… at Houston Methodist.
Skills
Academic Backgroundunmatched
Administrative Skillsunmatched
Communication Skillsunmatched
Computer Systemsunmatched
Corrective Actionunmatched
Customer Service Softwareunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
English Languageunmatched
Fax Machinesunmatched
Hazardous Materials/Substancesunmatched
Healthcareunmatched
Hospitalunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Laboratory Systemsunmatched
Laboratory Testingunmatched
Leadershipunmatched
Medical Recordsunmatched
Mentoringunmatched
Multitaskingunmatched
Neonatologyunmatched
Nonprofitunmatched
On Callunmatched
Organizational Skillsunmatched
Pathologyunmatched
Patient Careunmatched
Patient Registrationunmatched
Patient Safetyunmatched
Pediatricsunmatched
Performance Reviewsunmatched
Phlebotomyunmatched
Plasmaunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Safety Processunmatched
Safety/Work Safetyunmatched
Sample/Specimen Processingunmatched
Software Administrationunmatched
Special Collectionsunmatched
Specimen Collectionunmatched
Specimens/Samplesunmatched
System Operationsunmatched
Team Playerunmatched
Telephone Skillsunmatched
Test Requirementsunmatched
Training/Teachingunmatched
Willing to Travelunmatched
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