Demographics, Documentation, Laboratory Testing, Leadership, Medical Office, Medical Records, Paint Shop Pro Tubes, Patient Care, Phlebotomy, Procedure Development, Record Keeping, Sample/Specimen Processing, Specimen Collection, Time Management
Job Location: San Antonio, TX
Job Duration: 3+ Months (Possible Extension/ Temp to Hire)
Shift: Mon - Fri 8 AM to 5 PM
Job Description:- The Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Key Responsibilities:- Perform daily activities accurately and on time under the direction of the area supervisor.
- Maintain a safe and professional environment.
- Perform with confidence both forensic and clinical specimen collection and processing duties, following established practices and procedures.
- Perform verification of patient demographic information and initials, including patient signature post-venipuncture, to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintain required records and documentation.
- Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.
Required Education:- High school diploma or equivalent is required.
Work Experience:- Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
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Integrated Resources, Inc