Job Details
Category: Phlebotomy Location: Indianapolis, Indiana Job Function: Operations Job Family: Patient Services Shift: Day Employee Type: Regular Full-Time Work Mode: On-site
Job Description:
Phlebotomist III Site Lead - Indianapolis IN
Monday to Friday, vary from 4:30 AM to 6:30 PM with rotational Saturdays 7:00 AM to 11:00 AM.
Pay range: $21.24 per hour
Salary offers are based on a wide range of factors, including relevant skills, training, experience, education, and where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Day 1: Medical supplemental health, dental, & vision for FT employees who work 30 hours • Best-in-class well-being programs • Annual no-cost health assessment program • Blueprint for Wellness healthyMINDS mental health program • Vacation and HealthFlex Time • 6 Holidays plus 1 MyDay off • FinFit financial coaching and services • 401k pre-tax and/or Roth IRA with company match up to 5 after 12 months of service • Employee stock purchase plan • Life and disability insurance plus buy-up option • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities
Job Summary
The PSR III - Site Lead represents the face of our company to patients who come to Quest Diagnostics both as part of their health routine or for insights into life-defining health decisions. The PSR III - Site Lead draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III - Site Lead has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
Responsibilities
The PSR III - Site Lead will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and leads more than one PSR on site. The PSR III - Site Lead can provide coverage at multiple locations for multiple roles. The PSR III - Site Lead must ensure that daily activities of the PSC and Mobile Long Term Care and In-Office Phlebotomy are completed accurately and on time.
Key Responsibilities:
• Collect specimens according to established procedures • Administer oral solutions according to established training • Research test-client information and confirm and verify all written and electronic orders • Responsible for completing all data entry requirements accurately • Enter billing information and collect payments when required • Data entry and processing specimens, including labeling, centrifuging, splitting, and freezing specimens as required by test order • Perform departmental-related clerical duties when assigned • Read, understand, and comply with departmental policies, protocols, and procedures • Perform verification of patient demographic information, initials, and patient signature post-venipuncture • Assist with compilation and submission of monthly statistics and data • Maintain all appropriate phlebotomy logs in a timely manner • Complete training courses and keep up-to-date with the latest phlebotomy techniques • Travel to Territory Manager meetings if held off-site or off normal shift • Participate on special projects and teams • Stay up-to-date on company communications and assist with the distribution of technical information to the work group
Qualifications
Required:
• Five years of phlebotomy experience, including pediatric, geriatric, and capillary collections • Keyboard/data entry experience • Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime • Must have reliable transportation, valid drivers license, and clean driving record if applicable • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center, Mobile Long-Term Care, and In-Office Phlebotomy locations with minimal notice
Preferred:
• Medical training, medical assistant, or paramedic training • Minimum 3 years in a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) environment • Customer service in a retail or service environment • Physical and mental requirements:
• Lift light to moderately heavy objects • The normal performance of duties may require lifting and carrying objects • Objects in the weight range of 1 to 15 pounds are lifted and carried frequently • Objects in the weight range of 16 to 25 pounds are lifted and carried occasionally • Objects in the weight range of 26 to 40 pounds are seldom lifted and carried • Objects exceeding 41 pounds are not to be lifted or carried without assistance • Must be able to sit or stand for long periods of time • Requires long hours of eye and hand coordination • Must be able to perform repetitive tasks with dominant hand frequently • Position requires travel • Extensive use of phone and PC • Fine dexterity with hands steadiness • Talking, walking, balancing, bending, kneeling, pushing, pulling, reaching, twisting
Skills
• Ability to provide quality error-free work in a fast-paced environment • Ability to work independently with minimal on-site supervision • Excellent phlebotomy skills, including pediatric and geriatric • Demonstrates Superior Customer Focus, ability to communicate openly and transparently with peers, supervisors, and patients • Ability to accelerate and embrace change throughout Quest • Knowledge of our business • Capable of handling multiple priorities in a high-volume setting • Must be able to make decisions based on established procedures and exercise good judgment
Education
• High School Diploma or Equivalent
License/Certificate
• Phlebotomy certification required in certain states, e.g., California, Nevada, Washington, and Louisiana
Preferred: 49974
Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer:
Race Color Sex Sexual Orientation Gender Identity Religion National Origin Disability Vets or any other legally protected status.