Carolina Oncology Specialists has been caring for patients in Catawba County since 1983, offering patients high quality, personalized healthcare close to their own home so patients and caregivers don’t have to travel far for excellent care. Our patients experience the convenience of in-clinic chemotherapy treatments, as well as the treatment and management of blood disorders.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Job Title: Phlebotomist / Medical Assistant
Department: Lab
Reports To: Laboratory Manager
Location: Carolina Oncology Specialists Hickory, NC
Position Summary
The Phlebotomist/Medical Assistant is responsible for providing high-quality clinical support in an oncology practice setting, including performing venipuncture, assisting providers with patient care, and ensuring an excellent patient experience. This role requires strong clinical skills, attention to detail, and a compassionate approach to working with oncology patients.
Key Responsibilities
Clinical & Patient Care
Perform venipuncture and capillary blood collection accurately and efficiently
Prepare and label specimens for laboratory testing in accordance with established protocols
Assist providers with patient examinations and procedures
Obtain and document vital signs, medical history, and patient information
Administer injections and medications as permitted by certification and state guidelines
Ensure exam rooms are prepared, stocked, and sanitized between patient visits
Laboratory & Documentation
Process laboratory specimens and ensure timely transport or shipment
Maintain accurate and complete documentation in the electronic medical record (EMR)
Follow all safety, infection control, and HIPAA regulations
Monitor and maintain inventory of clinical and lab supplies
Patient Experience & Coordination
Provide compassionate care and emotional support to oncology patients
Educate patients on procedures and follow-up instructions as directed
Assist with patient flow to ensure efficient clinic operations
Collaborate with clinical and administrative staff to support patient care plans
Qualifications
Education & Certification
High school diploma or equivalent required
Certification as a Phlebotomy Technician (CPT) and/or Medical Assistant (CMA/RMA) preferred
Experience
Minimum of 1–2 years of experience in a clinical setting preferred
Oncology or specialty practice experience a plus
Knowledge, Skills, & Abilities
Proficiency in venipuncture and specimen handling
Strong attention to detail and accuracy
Excellent interpersonal and communication skills
Ability to work in a fast-paced, team-oriented environment
Comfort working with patients undergoing cancer treatment
Basic computer skills and familiarity with EMR systems
Physical & Work Requirements
Ability to stand, walk, and assist patients throughout the shift
Frequent use of hands for clinical procedures
Ability to lift and move supplies or assist patients as needed
Exposure to bloodborne pathogens and clinical environments