Phlebotomist- Tampa

Position Summary: Responsibilities:

What You Will Do

 

Front Office Functions

• Provides support in the areas of patient registration, demonstrates a thorough knowledge of third-party reimbursement requirements and regulations
• Performs start up duties prior to opening Lab
• Adds tests for add-ons and handles recollects
• Properly charges STATs to HMO’s
• Copies of insurance cards
• Uses proper stamps on orders such as FROZEN, Labcorp, Quest
• Prints daily logs
• Dispenses Petty Cash
• Faxes reports from previous day
• Handling of drug screens collections
• Quotes lab prices
• Making deposits
• Print labels for requisitions and specimens
• Properly obtains ABN forms for Medicare patients
• Obtains orders from Intergy or patients
• Obtains and uses valid diagnosis codes
• Properly identification of patients
• Collects any monies from patients and issue receipts
• Challenges ambiguous orders and handles according to protocol, and taking takes verbal orders
• Verify patient insurance information
• Provide services for patients and doctors’ offices such as lab results
• Directs incoming faxes to correct personnel
• Answers phone and assist callers, properly transfers calls
• Properly calls or faxes any panic or stat results to appropriate provider per written protocol
• Quantity/Timeliness of work that produces optimal productivity
• Performing tasks with minimal errors
• Understands and has the know how to perform assigned tasks
• Ability to master and understand new work routines in this area
• Degree and willingness to put forth in performing these tasks

Phlebotomy

• Properly identifies patient at draw point
• Verify orders and requisitions match, checking all tests
• Perform peripheral IV insertion
• Communication with immediate supervisors(s) on any issues that may impact patient care

Uses proper phlebotomy technique

• Ensures ABN is properly filled out and signed
• Uses Personal Protective Equipment when performing venipuncture
• Properly prepares specimen for transport
• Labels specimens properly
• Supplies proper information on requisitions pertaining to draw such as Date, time, initials, number and type of tube drawn
• Properly interprets orders
• Able to draw 6 patients an hour (35 to 40 patients per day)
• Rarely needs a butterfly to draw patients. (Ask assistance before using a butterfly)
• Keeps requisitions filed in folder and assists with preparing the folders for scanning
• Provides phlebotomy services to doctor’s offices when needed such as Special Procedures and Family Practice

Back Office

• Prepares reports for distribution
• Loads any specimens passed through
• Supplies missing billing information such diagnosis to remote labs
• Works internal billing charges, no more than 3 days behind
• Keeps daily requisitions filed correctly and neatly
• Works outstanding tests report for LabCorp and Quest
• Works error logs for LabCorp and Quest
• Retrieves results and transmit requisitions when needed
• Directs incoming mail to correct personnel
• Performs mail-outs daily, obtaining correct addresses for outside providers

Processing Specimens

• Properly spin down specimens when needed, checking for fibrinogen and clots
• Pour off any specimens needed for special transport tubes
• Prepare specimens for transportation with couriers
• Distributes and handles STATs according to protocol
• Performs “Clean-outs” in Flex-e Suite

Inventory

• Keeps accurate Inventory of supplies
• Checks and monitors supply levels weekly, not running out
• Orders supplies on a scheduled routine basis such as monthly
• Distributes supplies to remote labs such as in-house tubes
• Distribute supplies to patients with instructions
• Keeps supply area neat and clutter free

Computer Utilization

• Knows how to look up results and print in Intergy, Flex-e Suite, LCM
• Knows how to print patient demographic sheets and insurance cards
• Can load insurances into Intergy and set proper coverage
• Create requisitions in Clinicians for Labcorp, Quest, LIS
• Can perform Result retrieval and transmissions
• Able to print billing reports or work lists for STAT, MAIL, and Fax logs
• Performs “Clean-outs” in Flex-e Suite
• Able to register a new patient in Intergy or make changes to existing information
• Properly loads drug studies
• Knowledge of hospital and laboratory information systems, specimen processing, billing, reference testing and scheduling
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards
• Maintains compliance with all Orlando Health policies and procedures
• Performs all other duties as assigned

Other Related Functions

• Maintains an organized and clean work area
• Places phones on and off service at the appropriate time
• Participates in maintenance of office supplies
• Performs other incidental and related duties as required and assigned
• Travel to different FMC work locations as requested not limited to Zephyrhills, Dade City, Land O’ Lakes, Wesley Chapel, Tampa, Brandon.
• Ability to work flexible hours to meet the needs of the department
• Always maintains positive customer service relationships and proactively responds to customer service issues 

Qualifications:

Qualifications

• High School Graduate of equivalent required.
• Excellent interpersonal and communication skills
• Strong computer proficiency
• Demonstrated ability to lead people and get results through others
• Ability to plan, organize and manage multiple priorities
• Excellent Phlebotomy skills for both pediatric and geriatric patients
• Must obtain within six (6) months of hire; phlebotomy certification from:
• • American Society for Clinical Pathology (ASCP)
  • National Phlebotomy Association (NPA)
  • American Society of Phlebotomy Technicians (ASPT)
  • National Health career Association (NHA) or any certification program requiring a phlebotomy rotation with a minimum of 100 patient collections.
• CPR Certification required

Experience

• MINIMUM 1 year experience required
• Excellent interpersonal and communication skills
• Strong computer proficiency
• Demonstrated ability to lead people and get results through others
• Ability to plan, organize and manage multiple priorities
• Excellent Phlebotomy skills for both pediatric and geriatric patients

 

 

Updated: 09/16/2026