Phlebotomy Service Rep I Per Diem

Job Description:

I. Position Summary:

Under the direction of the supervisor, perform daily phlebotomy activities of the laboratory accurately and on time.  Maintain a safe and professional environment.  Performs with confidence, clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation.  Demonstrates organizational commitment and promotes a positive image to patients, health care providers, and the public in general.

II. Core Competencies:

·         Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.

·         Must have reliable transportation, valid driver’s license, clean driving record, if applicable.

·         Excellent phlebotomy skills to include geriatric.

·         Demonstrates good organization, communication, and interpersonal skills, is able to manage concerns of patients in a professional manner.

·         Capable of handling multiple priorities in a high-volume setting

·         Ability to perform data-entry.

III. Position Responsibilities:         

• Fundamental expectations
• Greet patient appropriately. Treat all patient in a courteous manner.
• Ensures all field specimens are collected accurately and on time.
• Collects specimens according to established procedures. 
• Responsible for completing requisitions accurately.
• Research test information utilizing lab computer system or Directory of Service.
• Label, centrifuge, split, and freeze specimens as required by test order.
• Package specimens for transport.
• Accurately perform point of care testing and quality control, as indicated.
• Travel may be required for in-office phlebotomy facilities or to work at multiple locations.

2.     Maintains required records and paperwork.

a         Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, etc).

b        Maintains all appropriate Phlebotomy logs.

c         Assist with compilation of monthly statistics and data.  Submits data on time monthly.

d        Perform basic clerical duties, i.e. filing, faxing, and preparing mail.  May be required to perform electronic data entry.

3.     Demonstrates organizational commitment.

a         Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.

b        Reports on time to work, following attendance guidelines.

c         Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement

d        Communicates appropriately with patients, coworkers and the health care providers.

e         Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, for resolution.  Remains polite and courteous at all time.

4.     Miscellaneous duties and responsibilities.

a         Keeps work area neat and clean.  Disposes of biohazard containers when scheduled.

b        Help with inventories and other tasks as assigned.

c         Stock supplies as needed.

d        Performs other department-related clerical duties when assigned.

e         Participates on teams and special projects when asked.

IV. Qualifications

• High school diploma or equivalent.
• Medical terminology helpful.
• Phlebotomy certification preferred.
• 1 year Phlebotomy experience- geriatric capillary and venipuncture.
• Keyboard/data entry application, if applicable.
• Customer service in a service environment.

Remote Type:

On-site

Salary Range:

$19.79 - $28.26