Basic Life Support (BLS), Hospital, Inventory Management, Leadership, Maintain Compliance, Patient Care, People Management, Phlebotomy, Problem Solving Skills, Quality Control, Regulatory Requirements, Specimen Collection, Team Lead/Manager, Technical Support, Time Management, Training/Teaching
Overview:
Provides leadership, training, and oversight of the hospital’s phlebotomy program. Serves as a subject matter expert for technical issues, supervises trainees, and ensures compliance with quality control and regulatory requirements.
Responsibilities:
- Handles difficult or complex blood draws.
- Organizes workflow and ensures timely specimen collection and delivery.
- Maintains detailed and accurate records of specimens collected.
- Supervises, trains, and mentors' trainees during hands-on training and completes accurate documentation. Provides ongoing education, ensuring current knowledge of standards.
- Resolves technical issues and supports staff with difficult blood draws.
- Opens and closes draw sites, ensuring readiness and compliance with hospital protocols.
- Ensures quality control and maintenance tasks are completed accurately and on schedule.
- Maintains inventory of phlebotomy and processing supplies.
- Performs other duties as required or assigned.
Qualifications:
- High school diploma or equivalent required.
- Minimum of 3 years’ experience required.
- (BLS) Basic Life Support required.
- ASCP certification or an equivalent certification is required and must be maintained.
- Prior training or supervisory experience preferred.
- Proficient in leadership and teaching skills within a clinical environment.
- Ability to demonstrate expert-level proficiency in phlebotomy techniques.
- Ability to apply advanced problem-solving skills to technical and patient care challenges.
Required Licensure/Certifications:
- (BLS) Basic Life Support
- Certified Phlebotomist-ASCP (PBT1000) OR Certified Phlebotomist-NHA (PBT1001) OR Certified Phlebotomist-NHCO (PBT1002) OR Certified Phlebotomist-NPA (PBT1003) OR Certified Phlebotomist-NPCE (PBT1004)
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Dartmouth-Hitchcock Health