- Ensure all member medical records are accessible and retained in compliance with federal, state, and contract regulations (CFR, ARS, AAC, HIPAA, AHCCCS/DDD). - Work on-site at the DDD Records Management Center in a warehouse environment with minimal supervision. - Organize, log, shelve, and maintain incoming files daily. - Quality-check received records for compliance before assigning storage locations. - Identify records for digitization and ensure digitization meets required standards. - Retrieve records in response to requests and track outgoing records for return and reprocessing. - Box, scan, and digitize active and non-retention member records. - Assist with the proper destruction of paper records once digitized and approved. - Support Records Supervisor with special projects related to records storage and maintenance. - Perform general office duties including filing, typing, operating office machines, and data entry. - Prioritize and manage high volume workloads, maintaining accuracy and attention to detail. - Apply knowledge of federal/state record retention schedules and HIPAA requirements. - Maintain effective working relationships with co-workers and other departmental staff. - Requires strong organizational skills, independence, and proficiency with Google Suite. - Must have a High School Diploma or equivalent; one year of records handling and data entry experience preferred.