Computer Skills, Computer Systems, Customer Support/Service, Data Entry, Detail Oriented, Electrical Components, Electricity, Identify Issues, Inventory Management, Order Processing, Problem Solving Skills, Record Keeping, Sales Support, Schematics, Systems Maintenance, Team Player, Technical Sales, Technical Support, Telephone Skills, Telesales
Technical Support and Phone Sales Representative
Pay: Up to $18.00 per hour
Job Type: Full‑time
We’re looking for a detail‑oriented, tech‑savvy Technical Support / Phone Sales Representative to join our team. This position combines customer service, technical troubleshooting, and phone‑based sales support. You’ll assist customers by phone and email, identify parts using diagrams, process orders, and help maintain office inventory.
Key Responsibilities
- Answer inbound calls and emails to support customers with orders and product questions.
- Provide technical support by troubleshooting issues and offering solutions.
- Route calls to the correct team members when needed.
- Use part diagrams to identify products based on customer needs.
- Perform data entry and maintain accurate product records.
- Process customer orders through the M1 system.
- Monitor and restock inventory to ensure adequate supply levels.
Required Qualifications
- Ability to read multimeters and electrical schematics
- Basic understanding of mechanical and electrical components
- Proficiency with computers, data entry, and email communication
- Strong customer service skills with a calm, solution‑focused approach
- Solid problem‑solving abilities and willingness to learn
- High attention to detail when entering orders and updating M1 system data
Preferred Traits
- Tech‑savvy and comfortable navigating multiple computer systems
- Experience with stock management and inventory control
- Positive, collaborative attitude with a customer‑first mindset
Why should you choose Manpower?
- Free training to upgrade your skills, including a free college tuition program
- Medical, dental, vision, 401k
- Weekly pay with direct deposit
- 24/7 Manpower customer care support
- Dedicated Career Partner to help you achieve your career goals
- Voted #1 best places to work by Glassdoor 2021
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
100 to 499 employees
Staffing/Employment Agencies