Summary: Responsible for answering. Distributing and triaging incoming phone calls from current, past, and prospective patients and answering their questions, scheduling new patient appointments, provide them with information about insurances and sending out new patient packets and other related inquiries. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
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University at Buffalo Neurosurgery, Inc (UBNS) is an academic neurosurgical group committed to excellence in education, patient care, and research. At UBNS, it is our mission is to deliver premier neurosurgical care to our patients with compassion, quality and uncompromising integrity; instill the upcoming generation of neurosurgeons with the training, knowledge and experience necessary to become experts in the field; and spearhead clinical trials that change the paradigm of how patients are cared for to maximize safety and effectiveness.
"Striving to be the leading contributor to the field of neurosurgery through the highest clinical standards, innovative clinical research, and a commitment to education—all with uncompromising ethics" is our vision statement. We thank you for considering UBNS to meet your healthcare or educational needs. As a regional referral center for neurosurgical disorders, we have a large and varied patient base. In the past year we served more than 9,300 patients, and performed more than 1,800 neurosurgical and 1,700 endovascular procedures.
Our physicians regularly conduct cutting-edge research in neuroendovascular, spine, skull base, neuro-oncology, and pediatric neurosurgery. Our Toshiba Stroke Research Center is unsurpassed in the world, and is widely known for translational research that allows the latest innovations in neurovascular treatment to be transferred directly from the lab to the clinical setting for immediately observable results. We are moving research to patient care at an impressive rate.
Please peruse our website for more detailed information related to our clinical expertise, physicians' credentials, patient services, educational programs, and research opportunities. If there is something you can't find on our website, please do not hesitate to contact us.