Physical Inventory Specialist

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.

Location: Baltimore, MD

Description:

The Physical Inventory Specialist helps keep inventory accurate and ensures inventory processes follow company policies. This role includes performing physical inventory counts and auditing procedures to find and fix any issues. The specialist also looks for ways to improve inventory operations by identifying problems and helping them to solve them.

Essential Duties & Responsibilities:

Physical Inventory & Audit Execution (Retail & 3PL):

• Ensure financial statement accuracy by performing Physical Inventories (PIs) at Stores and 3PL Locations.
• Conduct root cause research using various systems to identify and execute the correct inventory adjustments (mark in/mark out), ensuring the accuracy of our financial filings.
• Research inventory movement and determine final product disposition
• Use sound judgment to approve product disposals
• Interpret and apply the corporate inventory policy
• Audit inventory reporting in partnership with 3rd party providers
• Use RF scanners, tablets, ERP systems, and delivery portals to validate and document counts.
• Identify and report inventory discrepancies, shrinkage, and damages; support root cause investigations.
• Collaborate with store teams and 3PL partners to ensure accurate prep, execution, and reconciliation of inventories.
• Maintain and continuously improve SOPs related to physical inventory prep, execution, and reconciliation.
• Follow compliance requirements (e.g., SOX documentation) and safety standards during all inventory activities.
• Support internal audit requests and contribute to operational process improvements.
• Maintain organized, accurate records of audits, variances, adjustments, and reconciliation data.
• Travel to local and regional stores and 3PL locations as needed

Review and Process Return Manifests

• Frequency will be based on the amount of volume/returns that come through your respective hubs
• Review the return trailer schedule sent out weekly and check the Return Manifest Approval Log daily for any updates that correlate to any of your hubs
• Based on RA's issued via TRLs and what is showing available under the Transfers By Location Report in Qlik, build a premanifest based on the pickup schedule and submit to the hub for review and confirmation
• Once the hub returns the confirmed manifest, any final questions/confirmations are handled, then an approved return manifest is generated -> all RAs are collected on one specific transfer manifest within Storis, as well as an approved return manifest Excel doc is saved in the appropriate folder, then sent back to the hub.
• Once the hub has loaded and shipped the manifest, a final shipped copy is saved based on the hub's notations of any exceptions that didn't fit. These pull-offs or additions are confirmed and updated accordingly in Storis on the Transfer Manifest, and a final Shipped manifest is saved to the appropriate folder. The approval log is then updated with all final shipped numbers, including the trailer number and the final piece count.

Requirements:

• Education: High school diploma; College degree preferred
• Years of experience: 2 - 3 years of inventory control experience. Loss prevention experience is a plus.
• Valid Driver's license required
• Position requires 40-50% travel.
• Computer proficiency: Working knowledge of Windows, Microsoft Office, Outlook, and experience in WMS or Delivery software. RF experience is required.
• Dedicated to business and allowing flexibility with work hours if necessary.
• Maintain confidentiality of customer information.
• Always willing to adapt to change and keep an open mind to training
• Consistent, regular, scheduled attendance is considered an essential function of this job.
• Understanding of general work practices in warehousing and distribution, including order processing, picking, shipping, and delivery processes and procedures.
• Adapts to change quickly and easily and performs effectively during times of change; demonstrates the ability to multitask and manage competing priorities effectively
• Build respectful and effective working relationships; collaborate with others to achieve common goals and strive to meet or exceed the expectations of internal and external customer standards
• Demonstrates initiative by acting as a self-starter; takes on increased responsibility to enhance one's contribution.
• Displays an intuitive knack for continuous improvement in operational processes
• Meets KPIs and follows documented SOPs.
• Displays a high degree of integrity, honesty, and takes responsibility for one's own actions; shows consistency between words and actions.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

AI CODE OF CONDUCT

At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.