Director of Community Relations - The Springs at Sunnyside

The Springs Living
  • Happy Valley, OR
    4 days ago

    Job Description

    Description

    Welcome to the next generation in senior living, The Springs Living. Our purpose at The Springs at Sunnyside is to change the way people think, feel, and experience senior living. We thoughtfully design handcrafted communities that offer warm, inviting environments, meaningful connections, and high-quality services that genuinely enhance the lives of residents.
     
    Located in Happy Valley, Oregon, The Springs at Sunnyside offers a centralized, convenient location with proximity to local dining, shopping, healthcare, and everyday destinations—making it easy for residents, families, and partners to stay connected to the surrounding community.

    Job Description – Director of Community Relations 

    As a Director of Community Relations, you will serve as a trusted resource for seniors and families exploring assisted living and memory care options. You will lead tours, follow up on inquiries, guide seniors through the move-in process, support community events, and build strong referral relationships with local partners and businesses to drive occupancy and engagement. The Springs at Sunnyside is an established and welcoming community with 87 apartment homes (61 Assisted Living and 26 Memory Care).
     
    The community offers thoughtfully designed spaces, engaging programming, and amenities that support comfort, connection, and quality of life.

    Responsibilities

    • Develop and execute sales and outreach strategies to achieve occupancy and sales goals
    • Create and sustain a culture of positivity, collaboration, and success
    • Define and implement community outreach and referral plans
    • Track and analyze prospect and customer interaction data
    • Monitor market trends and competitor activity, providing insight and feedback
    • Partner closely with The Springs Living marketing team on local initiatives

    Qualifications

    • Sales and management experience in the senior living industry or a related relationship-based sales industry
    • Basic knowledge of the medical profession/industry
    • Excellent communication skills, both verbal and written
    • Ability to pass a criminal background and drug test
    • Degree in business administration, sales, and/or marketing or related field preferred

    Additional Skills

    • Creative, independent thinker with strong strategic sales abilities
    • Genuine, relationship-driven approach aligned with The Springs Living values
    • Experience with strategic planning and execution
    • Ability to clearly articulate the community’s value to key decision-makers
    • Skilled in navigating sensitive conversations with empathy and professionalism
    • Big-picture mindset for building long-term relationships
    • A genuine love for seniors and a willingness to continue learning
    Additional Information: All your information will be kept confidential according to EEO guidelines

    Numbers & Facts

    LocationHappy Valley, OR

    Skills

    • Analysis Skillsunmatched
    • Assisted Livingunmatched
    • Business Administrationunmatched
    • Communication Skillsunmatched
    • Community Relationsunmatched
    • Community Supportunmatched
    • Competitive Researchunmatched
    • Customer Relationsunmatched
    • Customer/Client Researchunmatched
    • Healthcareunmatched
    • Market Trackingunmatched
    • Market Trend Analysisunmatched
    • Marketingunmatched
    • Meet Sales Quotaunmatched
    • Presentation/Verbal Skillsunmatched
    • Salesunmatched
    • Sales Prospectingunmatched
    • Sales Strategyunmatched
    • Strategic Planningunmatched
    • Writing Skillsunmatched

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