Administrative Skills, Billing, Compensation and Benefits, Credit and Collections, Customer Support/Service, Data Entry, Detail Oriented, Electronic Medical Records, Equipment Maintenance/Repair, Fax Machines, Healthcare Providers, Healthcare Software, High School Diploma, Medical Office, Microsoft Excel, Microsoft Word, Office Equipment, Organizational Skills, Patient Charts, Physical Therapy, Reconciliation, Statistical Reports, Team Player, Telephone Skills, Time Management
Company Description
At Memphis Physical Therapy, we're proud to offer excellent physical therapy in Memphis, Tennessee and surrounding Memphis areas. We''re a vibrant and progressive clinic that values creativity, collaboration, and pushing the boundaries of what''s possible. Our team is dedicated to providing exceptional care that combines evidence-based practices with a personalized touch. Join us and be a part of a dynamic environment where your ideas and expertise are valued!
Job Description
Your responsibilities extend to managing patient accounts related to scanning into the electronic medical records, taking over the counter collections payments, and account reconciliation. Embrace the opportunity to engage in physical therapy tech duties and be a vital part of our patient-centric environment.
- Greet patients with warmth and provide exceptional customer service
- Manage phone inquiries and assist with appointments through electronic scheduling
- Conduct efficient data entry and maintain patient charts and electronic records
- Verify and update patient personal and financial information
- Handle insurance benefit verification and processing
- Collect, post, and deposit patient payments
- Perform general administrative tasks: faxing, filing, and other assigned duties
- Generate and complete statistical reports
- Process clinic bills for payment, if assigned
- Investigate and resolve discrepancies on patient accounts
- Collaborate with the team to deliver outstanding customer service to patients and healthcare providers
- Assist with patient set up / transitions between equipment
- Assist with treatment room set up and clean up
- Maintain therapy equipment / office equipment
- Ensure a clean, neat clinic environment
Qualifications
- High school graduate or equivalent
- Must have 1+ years of previous medical front office experience
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Available and flexible with your hours
- Close attention to detail
- Great time management and organizational skills
- Team player attitude and energetic with a focus on excellent customer service
Additional Information
The anticipated base pay range for this position is $12.00-$14.00. Pay is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company''s incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company''s plan.
U
US Physical Therapy Inc
U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics.
The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales.
USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.