Physician Billing Manager

Summary Join Our Team at Mercy Medical Center - Now Hiring a Manager of Physician Billing!

Mercy Medical Center is honored to be recognized by Newsweek as one of Americas Most Trustworthy Companies for three consecutive years (2023-2025) and as one of Americas Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes Americas Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If youre passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities Under the direction of the Sr. Director of Physician Billing, the Manager of Physician Billing is responsible for billing and follow-up activities for assigned practice groups. Additionally, the manager monitors staffing, billing and collection processes to ensure department operational/financial goals and objectives are met.

Requirements EDUCATION AND WORK EXPERIENCE Education and Work Experience:

• Must possess a high school diploma or GED
• Two or four year degree preferred
• Healthcare revenue cycle management experience may be substituted for a degree
• 3 - 5 years management/supervisory experience in healthcare CBO environment preferred with a proven track record for A/R management

SPECIFIC REQUIREMENTS License Requirements: N/A Certification Requirements: N/A Age Specific Care Provided For: N/A

Knowledge, Skills and Abilities:

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
• Microsoft Word, Power Point, and Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• NetLearning
• Electronic Performance Appraisal System
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.

Other Requirements:

• Must be proficient in MS Office Product Suite (Outlook, Word, EXCEL)
• Preferred experience with Allscripts/Misys Vision, RealMed, and ImageNow
• Must be able to work independently.
• Must be knowledgeable in data entry and filing duties.
• Must be able to use a variety of mechanical equipment such as copiers, computers, facsimile machines and postage equipment.
• Must be able to communicate and/or process the knowledge, skills or abilities to effectively interact and are for the specific ages of patients served.
• Must be able to cope with the interruptions, be flexible and a team player.

Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and "catch up" provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercys Rewards & Recognition Program rewarding employees for going above and beyond in living Mercys Mission and Values

EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.