Physician Liaison - Arkansas
In-Person | Full-Time
Peregrine Health partners with community health organizations to expand access to high-quality behavioral health care, delivered by supported, full-time clinicians.
Role Summary
The Physician Liaison is Peregrine Health’s field-based growth leader for the Arkansas market. This role builds trusted relationships with primary care providers and care teams across Arkansas clinics so their patients can more easily connect to behavioral health care. In addition, the Physician Liaison develops new referral relationships with hospitals, community organizations, and other partners across the state that expand behavioral health access beyond the clinic network. The Physician Liaison spends 90%+ of working hours in-market. Success is measured by growth behavioral health access and in market growth attributable to territory activity.
Strategic Importance
Peregrine’s ability to expand behavioral health access in Arkansas depends on trusted, sustained relationships with the providers and referral partners who see patients every day. The Physician Liaison is how Peregrine builds and develops those relationships across the state – translating provider trust into patient access and sustained market growth.
Reporting Structure
This role reports to the VP, Operations and works closely with Peregrine’s Market Growth and Operations teams. The Physician Liaison represents Peregrine directly to market providers, clinic teams, and external referral partners across Arkansas.
Key Responsibilities
- In-Clinic Presence: Spend the majority of working hours in-clinic with primary care providers and care teams. Cycle through a defined portfolio of priority Arkansas clinics on a regular cadence and be a recognized, trusted presence at every clinic in the territory.
- Provider Relationships: Build sustained, trust-based relationships with providers and care teams that position Peregrine as the trusted behavioral health resource for their patients. Identify growth opportunities across the market footprint and re-engage clinics where the relationship has gone quiet.
- Provider Education and Training: Educate providers and care teams on Peregrine’s services, referral criteria, workflow, and clinical model. Train providers on how to refer effectively so patients successfully connect to care – including guidance on screening protocols, referral workflow, and patient handoff language.
- Expanding Access: Work with clinic teams to ensure every patient who could benefit from behavioral health care has a clear path to it. Surface access barriers and coordinate internally to remove them.
- External Referral Channels: Identify and develop new referral relationships across Arkansas – hospitals and emergency departments, PASSEs, community mental health organizations, schools, local employers, and other provider groups. Source and build these relationships from first introduction through steady-state referral flow.
- Community Presence: Represent Peregrine at local healthcare and community events across Arkansas that strengthen awareness of behavioral health resources.
- Voice of the Field: Share provider feedback, patient access barriers, and workflow observations from the field so Peregrine can continue to improve the way we serve providers and patients.
- Reporting and Attribution: Maintain clear visibility into territory activity, relationships, outcomes, and referral attribution through regular reporting. Track and report on the relationships, activities, and strategies driving growth across the market.
Qualifications
- Field-Based Healthcare Experience: 3+ years in a field-based role – physician liaison, provider relations, healthcare business development, medical or pharmaceutical sales.
- Provider Relations: Proven ability to build trust quickly with clinicians, clinic staff, and executive stakeholders. Understands the provider perspective and what drives a referral.
- Relationship Building: Track record of building durable, trust-based relationships with referring providers and building new referral relationships from the ground up.
- Results-Oriented: Motivated by measurable outcomes. Comfortable working against clear goals and adjusting the approach to deliver.
- Territory Ownership: Track record of independently managing a defined territory across a rural, multi-site geography. Comfortable planning cadence, prioritizing accounts, and delivering results without daily direction.
- Data Fluency: Comfortable reading referral trends, dashboards, and performance data. Able to translate patterns into a clear next action.
- Problem-Solving: Proactive and adaptable. Diagnoses issues in the field and drives solutions rather than escalating and waiting.
- Communication: Strong interpersonal skills. Delivers clinical content credibly to physicians and business context clearly to internal partners. Produces clear, timely written reporting on territory activity and outcomes.
- Travel: Willingness to travel across Arkansas regularly with heavy driving.
- Technology: Comfortable with CRM tools, dashboards, and standard collaboration platforms.
- Education: Bachelor’s degree preferred. Behavioral health or FQHC exposure a plus.
- Mission Fit: Passion for expanding access to quality behavioral health care in underserved communities.
Key Performance Indicators
- Field Presence: 90%+ of working hours spent in-market with providers, care teams, and referral partners. Ongoing presence at VP and provider meetings, and participation in local conferences.
- Provider Relationships: Priority market clinics visited on a regular cadence; providers know the Physician Liaison by name and view them as a trusted behavioral health resource.
- Expanded Access: Sustained growth in behavioral health access across priority market clinics – more patients successfully connected to care over time.
- New Referral Channels: New external referral sources developed, activated, and producing consistently.
- Market Growth Attribution: Sustained growth in behavioral health referrals and visits attributable to territory activity.
Compensation & Benefits
- Full medical, dental, and vision coverage
- 20 PTO days + 9 paid holidays
- 401(k) with employer match
- $1,800 per year toward mental health care
- $5,000 fertility care stipend