Physician Outreach Specialist

About the role: The Physician Outreach Specialist is responsible for growing existing and building new physician referral relationships in the surrounding areas of our designated southern California clinic and practice(s), and collaborating and implementing operations initiatives designed to enhance the profile and reputation of the practice in the community. The Physician Outreach Specialist actively supports and promotes Mindful Health Solution’s mission to deliver interventional psychiatry and supporting care to alleviate suffering and save lives.

Benefits:

• Comprehensive medical, dental, vision & pet insurance
• 401(k) with 4% match
• Equipment provided

Responsibilities:

• Identify referral sources and maintain and grow physician referrals through on-site visits to referring office, networking events, trade shows, community functions and patient education/outreach events that align with current strategies of the practice and all relevant rules and regulations.
• Continually share feedback from the market to initiate, in conjunction with the appropriate managers, operations-based changes in our services to better serve our referring partners
• Have a strong understanding of Mindful Health Solutions’ service offering and value proposition
• Identify and monitor competitor activities and efforts within the area
• Support established growth metrics and measures of success for clinic and practices (e.g., consults, new patient starts, no show rates, etc.)
• Develop and implement regular strategic plans to increase referrals; identify referral patterns and create strategic plans to respond to trends
• Leads all aspects of patient-focused community events; point of contact in relationships with local community groups (e.g., behavioral health non-profits, advocacy groups, municipal organizations)
• Document daily visits and relationship activity in the CRM
• Contribute to team effort by maintaining an excellent rapport and working relationship between front office staff, the patient intake team, marketing, and other departments
• Point of contact for ordering of marketing materials for the clinics and the field
• Other duties as assigned, and in keeping with Mindful Health Solutions’ policies, procedures, compliance, standards of patient care and/or initiatives toward continuous improvement at the individual and organizational level

Qualifications:

• Bachelor’s degree or higher in marketing or related field
• Minimum of three (3) years’ experience working with physicians/providers, medical practice office staff, or other medical specialties
• Southern California provider landscape knowledge, including key practices, local community groups, health systems
• Previous experience in behavioral health preferred
• Outgoing personality with excellent communication skills, both written and verbal, particularly around complex issues
• Self-starter who shows initiative and enjoys working as a team in a fast-paced environment with strong attention to details
• Ability to make sound judgment consistent with the company policies and procedures, and in compliance with relevant laws and regulations.

Preferred

• Must be located within Southern California, and willing and able to travel between Los Angeles, Mission Veijo, Santa Monica, and Newport Beach to visit practice offices.
• Must have working knowledge of healthcare regulatory and compliance policy (i.e., PHI and HIPAA).
• Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.
• High integrity, including maintenance of confidential information.
• Must be able to positively influence others and work well under pressure.

Salary range: $60,000 to $80,000, with high-earning potential quarterly bonus structure. Bonuses are tied to individual performance metrics, with multipliers available for exceeding targets.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. The employee may be eligible for bonuses and other forms of compensation.