Physician Services Care Advocate
Optimal Care
Bingham Farms, MI
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JOB DETAILS
SALARY
$20–$26 Per Hour
LOCATION
Bingham Farms, MI
POSTED
30+ days ago
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
- Minimum of 3 Weeks Paid Time Off (PTO)
- Company Vehicle Program
- Mentorship Culture
- Medical, Dental, and Vision Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Cutting Edge Technology
Key Responsibilities
The Physician Services Care Advocate is a professional who provides services to patients and those supporting them who are navigating the complex healthcare continuum. The advocate works directly with patients (or with their legal representatives) to ensure they have a voice in their care and information to promote informed decision making. The Physician Services Care Advocate serves as an educator to internal and external key stakeholders.
In this role you will be responsible for:
- Promotes the philosophy, mission statement and administrative policies of Optimal Care Physician Services to ensure quality and consistency of patient care
- Fosters positive morale among staff, by promoting open communication with all departments, to help create and maintain an innovative and cooperative staff relationship and environment. Participates in quality improvement activities
- Attends and participates at Optimal Care Physician Services organized functions which relate to community and public awareness
- Receives, interprets and manages patient needs with the intent of assessing for appropriate services
- Maintains daily communication with Departments and Team and direct reports
- Maintains visibility and accountability to increase relationships within the company
- Acts as a liaison with direct-care clinical teams on behalf of providers and patients/families
- Acts as liaison with clinical supervisors, physicians, and team members on behalf of patients and families
- Provides consultation on appropriate care services and/or specialty programs
Required Qualifications
- Associate degree: preferably as a licensed RN or LPN, vocational nurse, or in the social work/psychology field
- A licensed or unlicensed individual who is otherwise qualified by education, training, or has experience in the performance of selected acts, tasks, or functions
- Minimum two years experience in home health, hospice, or critical care navigation
- Knowledge of clinical manifestations of diseases and ability to develop specific clinical knowledge
- Understanding of specialty programs, and available services for eligible patients
- Excellent communication, negotiation and public relations skills
- Excellent presentation and public speaking skills
- Compliance with accepted professional standards and practices
- Reliable transportation and valid automobile insurance coverage
Desired Qualifications
- General nursing, Social Work, or Care Management knowledge preferred
Location
- Office Location: Any of the following
- Bingham Farms, MI
- Carmel, IN
- Grand Rapids, MI
- Jackson, MI
- Kalamazoo, MI
- Saginaw, MI
- Maumee, OH
Hours
- 8:00 am – 5:00 pm, Monday through Friday
Pay Range
$20—$26 USD
Background Screening
Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer
Optimal Care is an equal-opportunity employer.
About the Company
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