Pilot Records Data & Support Specialist

Our close-knit flight operations team orchestrates the daily operations of our airline, creating an airline people love from behind the scenes. Whether you’re new to the industry or a seasoned pro, you’ll use your expertise to create the situations that make guest experiences as safe and enjoyable as possible. You’ll be at the heart of how our airlines will achieve its goals and enjoy the opportunities you’ll have to create a long and satisfying career with us. 

The Pilot Records Data & Support Specialist is responsible for ensuring the compliance and accuracy of pilot records and data for the Chief Pilot’s Office at Horizon Air. As an individual contributor, this role administers Pilot Records Database (PRD) processes, ensuring accurate entry, maintenance, and review of pilot records in compliance with FAA requirements. This role also provides in person administrative support at the crew room in the SeaTac airport and Horizon’s corporate headquarters.  

• Take initiative to ensure the compliance and accuracy of pilot records and data for the Chief Pilot’s Office (CPO) at Horizon Air. 
• Administers Pilot Records Database (PRD) processes, ensuring accurate entry, maintenance, and review of pilot records in compliance with FAA requirements. 
• Manage and administer all aspects of data management within POSSUM (QX Pilot database). 
• Make recommendations to, and collaborate with, Finance and Crew Pay to ensure accurate payouts and recording of Pilot Bonus Program in compliance with the Collective Bargaining Agreement (CBA) guidelines. 
• With minimal direction from leadership, exercise considerable judgement to identify and make decisions based on compliance expectations to develop and implement CPO processes. 
• Apply deep knowledge of CBA to ensure current processes & procedures are compliant with the administration of Pilot Pre-Awards, Pilot Bonus Program, and vacation bidding.  
• Partner with Onboarding and Employee Data Management to receive pilot new hire information for compilation and distribution to key departments within Flight Operations division.  
• Support the CPO with leaves of Absence (LOA) data compilation and analysis. 
• Manage projects, provide administrative support, and ensure successful completion of all required procedures for CPO leadership and the Flight Ops division. 
• Track and approve pilot expense reimbursements.  
• Track and record pilot deadhead seating compensation requests.  

Required 

• A minimum of 2 years of administrative experience supporting any of the following: contract administration, data management, crew support. 
• A bachelor’s degree or an additional 2 years of relevant experience in lieu of degree. 
• Demonstrated ability to quickly evaluate situations, develop an accurate understanding, and develop plans responsive to those situations. 
• Strong interpersonal and communication (e.g., verbal, written, presentation) skills to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.  
• Superior problem solving, planning, organizational, and analytical skills. 
• Exceptional integrity with impeccable ethics in safety and compliance. 
• Detail-oriented and highly organized. Able to execute on multiple projects, priorities, and deadlines. Work independently with limited guidance in a fast-paced environment where flexibility is key. 
• Must be able to work on-site at Sea-Tac Airport and Horizon corporate headquarters. 
• Must be able to obtain and maintain a Port of Seattle badge.  
• High school diploma or equivalent.  
• Minimum age of 18. 
• Must be authorized to work in the U.S.  

Preferred 

• 2 years contract administration or compliance experience. 

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off
   

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.