The Fraud & Safety Operations (FSO) Planning team drives strategic planning and is responsible for delivering an FSO roadmap that is effectively resourced for the highest priority initiatives. Every member of our team is expected to be coachable, eager to roll-up their sleeves to execute and deliver on their work, curious and inquisitive, and strive towards excellence - individually, as a Planning team, and as a cross-functional partner.
The Difference You Will Make:
As a global company and product, FSO offerings must scale to the needs of both our external customers but also to our internal stakeholders. Therefore, our mission is to deliver an organizational roadmap and business plan effectively resourced for highest priority initiatives, conveniently abstracted for the right audience with clear resource allocations.
As a Planning Project Coordinator, you will take on a pivotal role, leading the FSO Product Library (Jigsaw), FSO Hub (internal website) and managing various projects critical to our organization's success.
Duties:
Lead the FSO Product Library, where you will:
Create a visual assembly of FSO products and operations Product Briefs
Develop a simple yet effective illustration of performance using Airtable
Incorporate shared services that power FSO
Use project management tooling and systems to build the visual assembly
Ensure that the visual assembly you create becomes a key input into our end-to-end risk Traceability system
Manage and oversee the FSO Hub internal website, serving as a centralized hub for sharing key data across departments
Lead the multimedia production of team recognitions, creating visually appealing videos and graphics to celebrate FSO team accomplishments, fostering a positive and collaborative work environment
Support continuous planning and annual planning efforts to deliver an effective organizational roadmap
Drive triaging of continuous planning intakes that are generated throughout the year
Requirements:
Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Information Security, Risk Management) or equivalent
3-5 years of professional experience.
Strong understanding of project management principles and the ability to use project management tools effectively
Strong proficiency with project management tools, specifically Airtable (and others, including Asana, Confluence, Jira)
Strong proficiency with Google Suite (Docs, Sheets, Slides, etc.), including formulas for automation
Strong proficiency with multimedia and video editing software
Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative
Familiarity with communication tools including Slack, GMail, Zoom
Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously
Proactive and eager to take on responsibilities, contributing to the success of key projects and processes
Compensation:
$36.20 – 41.38/hr W—2
Req ID:
36553033
Numbers & Facts
Location
San Francisco, CA
Salary
$36.20–$41.38 Per Hour
Skills
Atlassian JIRAunmatched
Automationunmatched
Business Planunmatched
Computer Scienceunmatched
Cross-Functionalunmatched
Google Appsunmatched
Graphicsunmatched
Information/Data Security (InfoSec)unmatched
Multimediaunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Project Management Softwareunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Resource Managementunmatched
Riskunmatched
Risk Managementunmatched
Slackunmatched
Strategic Planningunmatched
Team Playerunmatched
Traceabilityunmatched
Video Editingunmatched
Website Managementunmatched
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