Planning Services Advisor

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Opportunity

Our remote client support division is continuing to expand, and we are seeking dependable, service-minded individuals to join our team as Planning Services Advisors. In this role, you'll assist clients with coordinating travel arrangements, organizing trip information, and helping ensure reservations and schedules are handled accurately throughout the planning process.

This opportunity is well suited for individuals who enjoy helping others, staying organized, and managing details in a flexible remote setting. Whether you are bringing experience from customer service, hospitality, administration, or exploring a new career path, training and ongoing support are provided.

Responsibilities

• Assist clients with vacation planning requests, scheduling details, and travel preferences
• Coordinate accommodations, cruises, transportation, activities, tours, and other travel services
• Review travel options, pricing, and availability using approved booking platforms and supplier systems
• Organize confirmations, itinerary details, and reservation updates
• Respond to client questions through phone, email, and online communication channels
• Help manage booking revisions, schedule adjustments, and follow-up support requests
• Maintain accurate client profiles and organized records within company systems
• Stay updated on supplier offers, destination information, and travel industry updates
• Participate in virtual onboarding sessions, training workshops, and team meetings

Qualifications

• Strong interpersonal and communication abilities
• Excellent organization and time-management skills
• Comfortable handling multiple responsibilities independently in a remote environment
• Familiarity with web-based tools, email systems, and basic computer applications
• Reliable internet connection and professional communication habits
• Positive attitude with willingness to learn and grow
• Interest in planning, hospitality, customer support, or coordination-related work
• Must be at least 18 years of age
• Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

What We Offer

• Remote work flexibility
• Flexible scheduling options
• Guided onboarding and structured training resources
• Ongoing mentorship and development opportunities
• Access to supplier partnerships, travel systems, and booking resources
• Eligibility for travel-related discounts, incentives, and recognition programs
• Long-term growth opportunities within a supportive remote team