Plano UT ENT - Medical Assistant

Job Title & Specialty Area: Medical Assistant

Department: Plano UT ENT

Location: SPC Plano

Shift: 0800-430PM

Job Type: On-Site

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:

This position is responsible for delivering a range of outpatient care services and supporting clinical workflows to ensure efficient and high-quality patient experiences. Key responsibilities include:•Preparing patients for clinic visits by completing intake documentation, recording vital signs, measuring height and weight, and rooming patients.•Assisting with examinations, treatments and procedures.•Collecting laboratory specimens and performing point-of-care testing.•Administering designated immunization/vaccines and medications under physician delegation.In addition to clinical duties, this role may also support administrative functions, including:•Patient registration, appointment scheduling, and financial transactions.•Managing insurance authorizations and referral processes for assigned clinics.•Collecting payments and conducting insurance screenings to determine the need for financial counseling.•This position requires strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced outpatient environment.

Responsibilities:

• ALL MEDICAL ACTS PERFORMED BY A MEDICAL ASSISTANT ARE PURSUANT TO DELEGATION BY AND UNDER THE SUPERVISION OF A PHYSICIAN. THE DELEGATING PHYSICIAN REMAINS RESPONSIBLE FOR THE MEDICAL ACTS OF THE MEDICAL ASSISTANT PERFORMING THOSE ACTS. Subject to this delegation requirement, the following job specific responsibilities apply:
• Escorts patient to treatments, exams, an procedures.
• Prepare patients for examinations, treatments and procedures by gathering patient data regarding condition; vital signs, biometrics and document in EHR.
• Obtain past medical history and history of current illness/condition.
• May perform data gathering for prescription refills. Limited to: reviewing medications with patient, removal of refill request from Voicemail or patient portal, verifying current prescription in EHR, and pending refill for provider. May NOT accept orders for medications or changes to medication prescription, i.e. dose, route, frequency.
• Perform point of care testing as ordered.
• Obtain specimens from patients through nasal, throat, skin and cheek swabs, urine specimens and, with additional training, venipuncture and capillary collection (blood), from patients. Facilitate transport of specimens.
• Prepare the clinic area by stocking examination rooms with appropriate medical supplies, disposing of medical waste properly, and cleaning and maintaining laboratory and examination equipment.
• Cleans and maintains examination rooms between patients.

How You'll Be Successful:

Other information:

WORK EXPERIENCE

• Less than 1 year Medical Assistants hired before 4/1/2026 must have a minimum 6 months experience in a patient care setting or completion of MA program Req
• Effective 4/1/26, 6 months experience in a patient care setting preferred for new employees Pref

EDUCATION

• High school diploma or equivalent Medical Assistants hired before 4/1/26 or acquired from a merger/acquisition must have a high school diploma or equivalent Req
• Effective 4/1/2026, new employees must have graduated from an accredited Medical Assistant program. Req

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits - How We'll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.