Plastics Molds & Packaging Sales Representative

Plastics Molds & Packaging Sales Representative
In-Office (Mon & Fri) + travel within territory (Tues - Thurs) Perm Role

The Plastic Molds and Packaging Sales Representative works with current and prospective customers to primarily drive the sales of:

• Custom-designed injection and thermoformed plastic molds for confectionery production
• Custom-designed thermoformed plastic tray packaging for the confectionery merchandising

• Thermoformed Stock Molds
• Thermoformed Custom Molds
• Import Injection Molded Stock Molds
• Import Injection Molded Custom Molds

• Identify and cultivate new opportunities to achieve sales and margin goals for all mold and packaging categories.
• Develop and maintain a robust pipeline of sales opportunities to achieve monthly, quarterly, and annual revenue and margin targets.
• Source prospective customers through research, direct outreach, and networking at trade shows, and through social media.
• Analyze, vet, and profile prospective plastic mold and packaging customers for all mold categories and develop a custom, personal “approach” for each one.
• Gather information about prospective customers by asking questions and listening to understand the vision for their organization, their business strategies, high-level processes, and goals.
• Mentally match prospective customer needs to the solutions our client can provide for them.
• Partner with prospective customers to develop plastic mold and packaging design ideas, guiding them toward workable solutions that would meet their needs.
• Communicate with prospective customers to help them understand how their needs and wants can be met through plastic molds and packaging. This communication can happen:
  • Live and in-person at the customer’s location, at a trade show, or at our client's corporate offices/showroom/teaching lab.
  • Live and remotely via telephone and/or on-camera web conferences.
  • Asynchronously via email—as a last resort and only when necessary.

• Conduct sales presentations and/or product demonstrations, via live in-person and/or remote communication channels.
• Attend appropriate industry trade shows, conferences, and customer events to promote products and generate leads.
• Engage in consistent outbound call efforts and face-to-face meetings with prospective customers generated by prospecting calls, inbound leads, and initial sales pursuit, articulating the value proposition for solutions/products aligning to the customer needs and speaking to customer-specific use cases.
• Communicates with various departments to support the execution of new account opening, which includes working with Finance to facilitate the needed next steps.
• Informs customers on our client's portfolio, promotions, and services available, assisting in the effort of growing the business.
• Coordinates and ensures the involvement of internal resources, including culinary, packaging, art/design/tooling, and management resources, transportation, and pricing, to meet account performance objectives and customers’ expectations.
• Negotiates pricing and/or bid support as necessary to acquire new business or regain lost business.
• Collaborates, coordinates, and strategizes with customers and sales management to define detailed growth strategies to grow customer business.

• Builds and maintains long-term relationships with customers by providing exceptional service, technical guidance, and timely follow-up.
• Understands customer production needs, mold design requirements, and operational constraints.
• Works closely with design, engineering, and production teams to coordinate custom mold projects.
• Manages pricing, quoting, order tracking, and follow-through to ensure customer satisfaction.
• Understands and demonstrates our client's Core Values.

• Maintains deep knowledge of candy molds, materials (e.g., polycarbonate, silicone, metal), manufacturing methods, and product applications.
• Coordinates and drives project management with internal service providers and with external suppliers/vendors through art and prototype development, tooling development, customer approvals, production scheduling, and shipping to customers.
• Collaborate with internal engineers and equipment sales team members to translate customer requirements into clear technical specifications.
• Provide customers with troubleshooting support and recommendations for mold care, use, and maintenance.

• Monitors industry trends, competitor offerings, and customer needs to help guide product development and sales strategy.
• Provides feedback to leadership regarding new product opportunities, market gaps, and emerging customer demands.

WHAT IS NEEDED FOR THIS ROLE

• Minimum 3 years of sales experience, preferably in manufacturing, food production equipment, packaging, or related B2B industries.
• Strong communication, negotiation, and relationship-building skills.
• Ability to understand technical product details and explain them clearly to customers.
• Proficient with CRM systems and Microsoft Office/Google Workspace
• Understanding of confectionery manufacturing processes, and the ability to provide product recommendations tailored to customer needs.Experience in confectionery, food production, molds/tooling, or industrial equipment sales.
• Background working with manufacturers on custom product design or tooling.
• Ability to read technical drawings or provide input on product specifications.
• Ability to analyze, understand, and document potential customer needs. 
• Ability to prioritize prospects and then move them to purchase.
• Knowledge of effective sales and negotiating techniques, packaging market, competitors, and ability to assess opportunities in a streamlined fashion.
• Skills to create a nimble plan of action, aggressive techniques, and a rapid go-to-market approach.

• Associate Degree in Business/Marketing or equivalent experience required

• Travel required (25–50%) for customer visits, trade shows, and industry events.
• Combination of office, remote, and field-based work.
• You will need to possess a valid, unrestricted driver's license, a current US or Canadian passport, and have the ability to travel unimpeded throughout the US and Canada. 
• Must be authorized to work in the U.S
• Required to stand for a long period of time, walk, or sit.
• Regularly required to use hands and arms.
• Required to communicate in English and possess basic math skills.