Job Description
Our client, a IT Services and Consulting company, is looking for a ServiceNow Platform Architect for their Remote location.
Responsibilities:
- Architecture Advisory
- Conducting solution design reviews on customer and partner work
- Guiding customers in defining their platform roadmap and sequencing workflow adoption
- Activities
- Advising on data architecture, integration strategy, and platform data model alignment
- Advising on AI capabilities including Now Assist and AI Agents adoption
- Delivering accelerators from the architecture accelerator catalog in support of the customer's platform strategy and adoption goals
- Platform Health
- Leading technical governance discussions and establishing governance frameworks
- Advising customers in establishing technical governance practices that prevent health degradation over time
- Interpreting platform health outputs across maintainability, performance, security, upgradeability, and user experience
- Developing and tracking prioritized remediation plans
- Advising customers on identifying and tracking technical debt and driving remediation planning
- Risk Management
- Proactively identifying and tracking risks across architectural, technical, and platform health dimensions
- Assessing the potential impact of identified risks on the customer's platform strategy and value realization
- Advising customers on mitigation strategies and ensuring risks are actively managed before they surface as incidents
- Customer Engagement
- Building and maintaining relationships across the customer stakeholder map
- Facilitating working sessions, architectural reviews, and executive conversations
- Maintaining the Customer Impact Plan as a forwardlooking platform narrative
- Demonstrating platform capabilities in personal or demo instances when needed
- Internal Alignment & Collaboration
- Coordinating with Impact Squad members to maintain a consistent customer message
- Escalating complex architectural decisions to peers or overlay resources
- Leveraging Access to Expertise and other Impact entitlements to bring the right guidance to customers
- Contributing knowledge and frameworks to the broader PA community
Requirements:
- 10.00 Years of Experience.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Remote, CA (Remote) |
| Industry | Management Consulting Services |
| Salary | $16.90–$102.86 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
- Architectural Servicesunmatched
- Artificial Intelligence (AI)unmatched
- Artificial Intelligence (AI) Agentsunmatched
- Data Modelingunmatched
- Develop and Maintain Customersunmatched
- Establish Prioritiesunmatched
- Health Planunmatched
- Information Technology Consultingunmatched
- Product Demonstrationunmatched
- Risk Analysisunmatched
- Risk Managementunmatched
- ServiceNowunmatched
- Technical Leadershipunmatched
- User Interface/Experience (UI/UX)unmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder