Platform Engineer

Hyve Solutions is a leader in the data center solutions industry. We design, manufacture, and deliver custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers.
 

Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment!

• System engineering Lead in the new product introduction (NPI) process of server networking products, champion of the test requirement document, and issue disposition of network communications equipment, including switches, routers, firewalls, and application delivery controllers/load balancers.

• Key member of the NPI networking program team to drive execution excellence and deliver products per customer schedule commitment. Support test automation, verification and debugging of network systems issues across server Hardware networking stack. Collaborate with design teams and component partners to drive complex issues to closure 

• Will interact directly with customers for provisioning, technical support, and a variety of customer service issues including Tier 2 escalation response and support

• Domain knowledge requirement

• Performs technical analysis of software, hardware and transmission facilities using various diagnostic tools in support of efficient network operations

• Identifies, diagnoses and resolves technical problems related to network failure/integrity and usage of server/edge hardware and cloud software

• Performs technical analysis of software, hardware and transmission facilities using various diagnostic tools in support of efficient network operations.

• Performs router and switch configuration and IOS/OS upgrades. Implement and support network protocols: HSRP, VRRP, BGP4, OSPF, and VOIP

Required/Desirable Skillsets:

• EE or Networking major

• 5 - 8 year of related industry experience. Prefer in a networking product test and development environment

• Certifications in one or more of the following: Cisco Networking CCN, CCNE, JNCIP or JNCIE.

• L1/L2 level networking debugging experience and expertise

• ITIL V2/3 Foundation, Scripting: Python, Perl, PHP, and shell are a plus

• Networking experience with Brocade and Cisco OS or equivalent

• Strong technical knowledge of digital hierarchy: DS0, DS1, DS3 and SONET networks

• Able to commit to ~20% domestic travel for factory support

Salary: $85K- $120K