Location: Remote, US
Employment Type: Full-time
Sponsorship: Not available
As a Platform Engineer IV, you will be a senior technical contributor for a team responsible for delivering services and leading observability practices for systems that serve as the infrastructure backbone of a high-transaction, mission-critical enterprise environment. The organization processes billions of transactions annually, and observability services are critical to ensuring the health, reliability, and stability of the platforms that support core business operations.
This is not a "keep the lights on” role. You will:
• Own and evolve enterprise-scale observability practices
• Lead tooling and support for observability and logging services including New Relic, Splunk, Cribl, and OpenTelemetry, with reliability as your north star
• Oversee delivery of automated deployment solutions for observability tools and governance that ensures coverage for mission-critical platforms in AWS environments
• Guide and mentor engineers while setting the bar for operational excellence
If you thrive where scale, reliability, and technical leadership intersect, this is your opportunity to drive resilience, speed, and intelligence across core infrastructure systems.
Sponsorship, in any form, is not available for this position.
Location: Remote, US
Role Qualifications:
• Bachelor's degree in Computer Science or related field, or equivalent work experience
• 7–10 years of relevant technical and business experience in IT systems delivery, operations, and support (preferably in healthcare or other high-transaction environments)
• 3+ years of experience leading technical engineering efforts involving implementation and management of IT systems
Hands-on expertise with:
• Leading observability practices and architecture at enterprise scale
• Managing observability platforms and monitoring tools: Splunk, Cribl, Prometheus/Grafana, OpenTelemetry, New Relic
• Terraform, Helm, and AWS services (VPC, IAM, EC2, EKS, Istio)
• Bridging infrastructure and development teams to ensure alignment of roadmaps and goals
Additional Qualifications:
• Strong leadership skills with the ability to motivate and guide technical teams
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
Preferred:
• SaaS experience supporting large-scale, mission-critical systems
• Familiarity with IaC application deployment pipelines for packaged software (commercial and open source) and re-platforming to cloud-native environments
• Knowledge of service mesh concepts (Istio, Linkerd, etc.)
• Background in metrics-driven reliability engineering (SLOs, SLIs, error budgets)
• Experience with scripting/programming (JavaScript for Cribl, Python, etc.)
You will set yourself apart if:
• You thrive in high-transaction, high-uptime environments and balance operational rigor with engineering speed
• You have experience leading observability implementations from start to finish
• You are comfortable debugging a Splunk pipeline or modifying Terraform while mentoring engineers on best practices
• You are self-motivated, operate with a strong sense of ownership, and are passionate about enabling teams to work efficiently
What You Will Be Doing:
• Provide technical leadership for the infrastructure engineering and operations team focused on observability services
• Own and advance observability practices across enterprise technology groups
• Manage observability and logging platforms including:
Splunk (EKS and on-prem components, forwarders, deployment server)
Cribl operational pipelines (EKS-based)
New Relic SaaS integrations and Prometheus data ingestion
OpenTelemetry and Kubernetes logging operators for distributed tracing and logging pipelines
Prometheus/Grafana migrations from on-prem environments to AWS for metrics scraping and synthetic monitoring
• Oversee observability deployment solutions for platforms hosted in AWS
• Drive infrastructure-as-code practices (Terraform, Helm, Ansible) for repeatable deployments and environment consistency
• Collaborate with engineering, middleware, and product teams to define ownership, reduce friction, and ensure platform services enable delivery
• Ensure upgrades, patching, and platform updates are proactively planned and executed without business disruption
• Set reliability targets and define operational metrics (availability, latency, error budgets) aligned with SRE methodologies
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
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