Amazon Simple Storage Service (S3), Apache Kafka, Automation, Best Practices, Cloud Applications, Cloud Computing, DevOps, Distributed Computing, Ecosystems, Financial Services, Gap Analysis, Identify Issues, Incident Management, Java, Mentoring, Microservices, On Call, Operational Support, Problem Solving Skills, Production Support, Production Systems, Python Programming/Scripting Language, React.js, Recruiting Strategy, Red Hat Linux Operating System, Relational Databases (RDBMS), Reliability Engineering, Reporting Dashboards, Risk Analysis, ServiceNow, Software Development, Software Engineering, Splunk
Strategic Staffing Solutions Has An Opening!
This is a contract opportunity with our company that must be worked on a W2 only. No C2C eligibility for this position. Visa sponsorship is available! The details are below.
Beware of scams. S3 never asks for money during its onboardingprocess.
Job Title: Platform Engineer & Production Support
Contract Length: 12+ months
Location: Charlotte NC 28202/ Irving, TX/ Minneapolis, MN Hybrid Work- 3 days on site/ 2 days remote
Ref# 246455
This role focuses heavily on application production engineering, reliability, observability, and operational excellence within cloud-native environments.
The ideal candidate will be a hands-on engineer with strong Site Reliability Engineering (SRE), DevOps, and production support expertise who can operate effectively in fast-paced, production-critical environments.
Key Responsibilities
- Lead production support efforts across a portfolio of 20+ applications, ensuring stability, performance, and rapid issue resolution
- Design and build advanced observability, monitoring, and alerting dashboards using Grafana, Splunk, AppDynamics, Prometheus, and related tools
- Proactively identify risks through gap analysis, anomaly detection, predictive alerting, and intelligent monitoring
- Troubleshoot complex production issues across distributed microservices environments and reduce MTTR
- Drive adoption of modern SRE practices including automation, AIOps, and intelligent monitoring solutions
- Support cloud-native applications running on OpenShift and Kubernetes platforms
- Collaborate with development teams during release cycles to ensure production readiness and operational support
- Participate in a 24x7 on-call rotation and respond with urgency during production incidents
- Mentor engineers and promote best practices across SRE, DevOps, and platform engineering disciplines
- Operate effectively across multiple responsibilities in high-pressure production environments
Required Qualifications
- 10+ years of platform engineering and production support experience
- 5+ years of experience with:
- RedHat Linux
- OpenShift
- Kubernetes
- Java
- Microservices
- Spring Boot
- Python
- 5+ years of observability dashboard creation experience using:
- Grafana
- Splunk
- SPLOC
- AppDynamics
- 5+ years of observability alerting and incident management experience using:
- AIOps
- ServiceNow
- BigPanda
- 4+ years of experience with:
- React.js
- Apache Kafka
- Relational databases
- 4+ years of experience with:
- Distributed systems
- Microservices architecture
- Cloud-native platforms
Preferred Qualifications
- Experience within financial services environments
- Prior software development experience, particularly within Java-based ecosystems
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