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Skills
Accounts Payableunmatched
Analysis Skillsunmatched
Business Analysisunmatched
Business Operationsunmatched
Business Supportunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Data Qualityunmatched
Documentationunmatched
Microsoft Excelunmatched
Multitaskingunmatched
Operational Supportunmatched
Operations Processesunmatched
Organizational Skillsunmatched
Purchasing/Procurementunmatched
Standard Operating Procedures (SOP)unmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Time Managementunmatched
Description
Job Title: Platform Operations Support Specialist Location: Whitehouse Station, NJ (Hybrid 4x Onsite) Duration: 6 Months No. of Positions: 1
JOB DESCRIPTION
The Platform Operations Support Specialist provides day-to-day support to Technology and Business Leads by assisting with platform-related activities, operational reporting, documentation, and stakeholder requests.
This role helps ensure business operations run smoothly by coordinating issues, maintaining accurate reporting, supporting standard operating procedures, and delivering timely support across technical and business teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Support Technology and Business Leads with day-to-day platform needs and ad hoc projects
Augment the HUB: support business operations, issue coordination, and stakeholder requests
Build and maintain operational reports in Coupa
Ensure reporting data is accurate, timely, and useful for stakeholders
Assist with documentation: procedures, process guides, and support materials
Support maintenance and updating of standard operating procedures
Respond to ad hoc stakeholder requests in a timely, professional manner
Help track issues, requests, and operational activities across both functions
Support continuous improvement: streamline reporting and documentation
Collaborate with both technical and business teams to organize information
Provide flexible, general support for platform-related activities as needed
NICE TO HAVE
1+ years in reporting, operations support, business analysis, or system support
Strong Excel, reporting, and analytical skills
Strong organizational, communication, and documentation skills
Ability to manage multiple priorities and respond to stakeholder needs effectively
Nice to have: Experience building reports in Coupa or similar procurement platforms
Nice to have: Experience maintaining operating procedures and processing documentation
Nice to have: Familiarity with procurement, accounts payable, or supplier enablement
Nice to have: Experience with Coupa or similar enterprise platforms preferred.