Platform Specialist

"Rate is one of the nation's top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate's Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology - including Same Day Mortgage, the Rate App, FlashClose, MyAccount and the Language Access Program - has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain's Chicago Business. Learn more at rate.com."

Job Profile:

VP, Market Growth

Job Description Summary:

Rate is building something new - and this role is at the center of it!

We created the Platform Specialist role to solve one of the biggest drop-off points in our recruiting pipeline: the gap between a warm candidate and a real conversation with someone who can close them. No more scheduling delays. No more candidates going cold. Just live, seamless connections when it matters most.

Job Description:

WHAT YOU'LL DO

• Accept live transfers from our call center recruiting team and engage candidates in real time
• Lead consistent, scripted conversations that bring Rate's platform, tools, and advantages to life
• Walk candidates through our full suite - products, workflow, technology, and what it means for a VP's business and quality of life
• Use video and presentation assets to answer questions on the spot
• Represent Rate's corporate voice on every single call - with energy, clarity, and consistency
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WHY THIS ROLE IS DIFFERENT

You work for Rate and have a steady stream of opportunities to support recruiting efforts nationally. That means:

Salaried, stable, no commission dependency

Consistent messaging owned at the corporate level

Real ability to scale and adapt as the market shifts

Founding member of a brand-new department

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WHAT WE'RE LOOKING FOR

• Strong phone communicator who builds rapport fast
• Comfortable with structured scripts while still sounding human
• Able to retain and deliver detailed product/platform knowledge
• High energy and high availability - you're ready when candidates are
• Background in mortgage, financial services, recruiting, or inside sales a plus
• High-volume call or contact center experience preferred
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WHAT YOU'LL GET

• Competitive base salary
• Full benefits
• Clear role with strong internal support and room to grow
• A chance to help build something from the ground up at one of the country's top mortgage lenders
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About Rate: We're one of the largest retail mortgage lenders in the nation - known for cutting-edge technology, a people-first culture, and a commitment to helping loan officers build exceptional businesses. We're growing fast, and we're building the infrastructure to do it right.

Apply now or send this to someone who'd be great in this role.

#Hiring #MortgageIndustry #CallCenter #SalesRecruiting #RateMortgage #NowHiring

"We are committed to providing a competitive and equitable total rewards package. The compensation for this role is designed to attract, retain, and motivate top talent.

The expected base salary range for this position is [$ 100,000] to [$ 140,000] annually"

Additional Job Description Summary:

Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

Please click this link to learn more about our benefit offerings for Washington State: Benefit Offerings for Washington State