Platform Support Specialist

Aditi Consulting

San Jose, CA

JOB DETAILS
SALARY
$60–$70 Per Hour
SKILLS
Accounting Close, Accounting Consolidation, Analysis Skills, Analytics Cloud, Artificial Intelligence (AI), Automotive Automation, Communication Skills, Computer Science, Consulting, Cross-Functional, Customer Relations, Customer Support/Service, Customer Training, Data Management, Documentation, Finance, Financial Operations, Financial Reporting, Identify Issues, Information Technology & Information Systems, Knowledge Base, Machine Learning, Machine Tool, Messaging Technology, Metadata, Needs Assessment, Performance Analysis, Problem Solving Skills, Purchasing/Procurement, Reporting Skills, SAP, Short Messaging Service (SMS), Speech Technology, State Laws and Regulations, Tax Regulations, Team Player, Technical Support, Telephony
LOCATION
San Jose, CA
POSTED
30 days ago
Payrate: $60.00 - $70.00/hr.
 
Summary:
We are seeking a highly motivated and skilled Platform Support Specialist to join our team and provide implementation and technical support for the Wolter Kluver CCH® Tagetik for SAP HANA® platform. The ideal candidate will play a critical role in ensuring the seamless operation, integration, and optimization of the platform, enabling clients to achieve superior financial performance and reporting capabilities.
 
Responsibilities:
  • Platform Support and Maintenance:
  • Provide technical support for the CCH® Tagetik for SAP HANA® platform, ensuring optimal performance and uptime.
  • Troubleshoot and resolve issues related to data integration, metadata synchronization, and reporting.
  • Monitor system performance and proactively address potential issues.
  • Integration and Data Management:
  • Manage and optimize the integration of SAP S/4HANA® and non-SAP HANA data sources using SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI).
  • Automate data and metadata extraction, mapping, and synchronization from SAP S/4HANA® tables and other systems.
  • Ensure real-time data access and reporting capabilities.
  • Client Support and Training:
  • Collaborate with clients to understand their business needs and provide tailored solutions using the CCH® Tagetik platform.
  • Train clients on platform functionalities, including financial close, consolidation, planning, and reporting processes.
  • Act as a liaison between business and technical teams to ensure smooth communication and issue resolution.
  • System Optimization and Enhancements:
  • Utilize AI and machine learning tools to enhance close processes, including AI matching, anomaly detection, and driver-based analysis.
  • Support the expansion of the platform’s capabilities (e.g. tax compliance, and integrated disclosure).
  • Collaboration and Documentation:
  • Work closely with cross-functional teams, including IT, finance, and operations, to ensure seamless platform integration and functionality.
  • Document processes, workflows, and solutions to maintain a knowledge base for internal and client use.
 
Qualifications:
  • Bachelor’s degree in computer science, Information Technology, Finance, or a related field.
  • 3+ years of experience in supporting SAP HANA or similar platforms.
  • Familiarity with SAP S/4HANA®, SAP Analytics Cloud,
  • Experience with financial close, consolidation, planning, and reporting processes.
 
Technical Skills:
  • Proficiency in SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI).
  • Knowledge of metadata management and integration routines.
  • Understanding of AI and machine learning technologies for financial processes.
 
Soft Skills:
  • Strong problem-solving and analytical skills.
  • Excellent communication and client-facing abilities.
  • Ability to work collaboratively in a team environment.
 
Pay Transparency: The typical base pay for this role across the U.S. is: $60.00 - $70.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match,  life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 
 
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
 
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About the Company

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Aditi Consulting