Change Management, Continuous Improvement, Cross-Functional, Functional Analysis, High Availability Software, ITIL (IT Infrastructure Library), Incident Management, Knowledge Management, Maintain Compliance, Maintenance Services, Manufacturing, Manufacturing Management, Manufacturing Systems, Manufacturing/Industrial Processes, Microsoft Operations Manager (MOM), Operational Communications, Operational Support, Performance Metrics, Process Improvement, Programmable Logic Controller (PLC), Reporting Skills, Service Level Agreement (SLA), Software Administration, System Integration (SI), System Operations, Systems Administration/Management, Team Lead/Manager, Team Player, Technical Delivery