Analysis Skills, Credit Cards, Credit Processing, Customer Relations, Customer Satisfaction, Emergency Services, Hand Tools, High School Diploma, Plumbing, Preventative Maintenance, Pricing, Problem Solving Skills, Safety Equipment, Safety Process, Safety/Work Safety, Sales Prospecting, Training/Teaching, Typing, Willing to Travel
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Job Type
Full-time
Description
Responsibilities include the following (other duties may be assigned as needed):
- Assist Journeyman or Master Plumbers in their day to day duties.
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer.
- Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
- Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
- Maintain proper truck stock, parts, tools and safety equipment in the vehicle.
- Understand company pricing and generate appropriate customer invoice at the customers home. Electronically process credit card payments.
- Document all installed equipment: make, model, serial number, type of system, and pictures as necessary.
- Perform a preventive maintenance and make recommendations to solutions for a customers Plumbing System.
- Participate in company provided training opportunities.
- Identify potential opportunities: new systems, service agreements, and additional services
- Observe all company procedures and safety rules
- Work as part of our team to ensure customer satisfaction
- Stay up to date on all Mechanical, Gas, & Plumbing Codes
Requirements
Requirements/Education:
- Applicants must have at least a High School Diploma or GED.
- 0-3 Years of experience
Technical Competencies:
- General industry or company knowledge
- How to safely use power tool / ladders / hand tools
- Typing skills
Competencies Required:
- Customer Focus
- Action Oriented
- Highly Analytical
- Listening
- Integrity and Trust
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.