We are looking for a well-rounded customer service professional to help shape the future of our Sales Department. We work best with versatile people who can learn fast, think on their feet, and can quickly become competent in the way we currently do things so as to help us do them better
KEY RESPONSIBILITIES:
Provides our customers with the products they want and the answers they need, by providing Extreme Customer Service
Solves client problems, finds solutions, and maximizes sales and profitability potential
Builds and maintains relationships with diversified customer base (homeowners, contractors, businesses, and industrial establishments)
Actively sells our products and services offered using professional techniques
Adds value to the products we offer, while continually providing complete customer satisfaction
Works through objections to complete the entire sales process, including service after the sale
Sourcing, Quoting, Providing information, Learning new products, following up, and collecting payment
QUALIFICATIONS:
Excellent Communication, Organization, and People skills
Experience in achieving a high-level of Customer Satisfaction
Strong Knowledge of the Plumbing, Heating, HVAC, Fire Suppression, or Kitchen & Bath industry
Ability to consistently identify opportunities to improve efficiency and consistency.
Follow-Up and Follow-Through
Tireless Work Ethic and an overwhelming desire to "Win”
Common sense!
Punctuality, Responsibility, Positive Energy
Fluency in Microsoft Office Suite: Word, Excel, Outlook
Experience using CRM or ERP retail software systems
COMPENSATION PACKAGE:
This is a Full-Time Position, Monday – Friday, with some Saturdays. Our benefits include: Vacation Days, Sick Days, Paid Holidays, Medical Insurance Plans, 401K Retirement Plan with Company Match & Company Profit Sharing Program
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00430
Numbers & Facts
Location
Staten Island, NY
Salary
$22–$25 Per Hour
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
ERP (Enterprise Resource Planning)unmatched
Fire Suppression/Controlunmatched
Follow Throughunmatched
HVACunmatched
Interpersonal Skillsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Organizational Skillsunmatched
Plumbingunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Resolve Customer Issuesunmatched
Retail Softwareunmatched
Revenue Growthunmatched
Salesunmatched
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