Commerical / Industrial Plumber / OSKJP2010 V-Soft Consulting Group Inc
Dallas, TX30+ days ago
- Contractor
- Instant Apply
Services By J National LLC
- Dallas, TX
- 30+ days ago
- Full-time
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Skills
- Billingunmatched
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Dental Insuranceunmatched
- Detail Orientedunmatched
- Emergency Managementunmatched
- Follow Throughunmatched
- Health Insuranceunmatched
- Intuit Quickbooksunmatched
- Maintenance - HVACunmatched
- Materials Trackingunmatched
- Multitaskingunmatched
- On Site Supportunmatched
- Operational Supportunmatched
- Operations Managementunmatched
- Organizational Skillsunmatched
- Property Managementunmatched
- Software Administrationunmatched
- Training/Teachingunmatched
- Vision Planunmatched
Description
Benefits:
Position Overview:
We’re looking for a detail-oriented, high-energy professional to join our Service Department. This position is responsible for assisting in dispatch, analyzing service tickets, and preparing jobs for billing.
This is a critical, front-line role that requires strong organizational skills, multitasking, and professional communication.
Key Responsibilities:
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
Position Overview:
We’re looking for a detail-oriented, high-energy professional to join our Service Department. This position is responsible for assisting in dispatch, analyzing service tickets, and preparing jobs for billing.
This is a critical, front-line role that requires strong organizational skills, multitasking, and professional communication.
Key Responsibilities:
- Dispatch field technicians across Texas based on job urgency, location, and skillset
- Monitor job progress, scheduling, and technician availability
- Maintain daily communication with customers and internal teams
- Ensure jobs are updated in software (e.g. FieldPulse/QuickBooks) with accurate notes, photos, and status
- Assist with service call intake, job creation, and scheduling
- Track job progress from dispatch to completion and follow up as needed
- Support ops manager with vendor coordination and materials tracking
- Help manage emergencies, job escalations, and service updates
- Close out jobs and check for discrepancies.
- 2+ years of experience in dispatch, scheduling, or operations (service industry preferred)
- Excellent communication and customer service skills
- Strong attention to detail and follow-through
- Ability to stay calm and organized in a fast-paced environment
- Proficiency in scheduling or dispatch software (FieldPulse, ServiceTitan, etc. a plus)
- Familiarity with property management or trade services (HVAC, plumbing, restoration, etc.)
- Full-time, in-office role with room to grow
- Supportive team culture with training and mentorship
- Competitive pay based on experience
Numbers & Facts
| Location | Dallas, TX |
| Job Type | Full-time |
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