Plumbing Operations Manager

Benjamin Franklin Plumbing

Roseville, California

JOB DETAILS
SKILLS
Budget Management, Business Plan, Continuous Improvement, Customer Experience, Customer Relations, Customer Satisfaction, In-Home Sales, Leadership, Operations Management, Operations Planning, Performance Metrics, Performance Reviews, Plumbing, Revenue Growth, Sales, Startup, Team Building, Team Lead/Manager, Training Program, Training/Teaching, Vehicle Fleets
LOCATION
Roseville, California
POSTED
6 days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Plumbing Careers at Benjamin Franklin Plumbing®
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
 
JOB SUMMARY
Benjamin Franklin Plumbing of Roseville is seeking a highly motivated, results-driven Operations Manager with a proven track record in both plumbing operations and in-home sales. This is a hands-on leadership role designed for someone who thrives in a startup environment and can build systems, lead teams, drive revenue growth, and deliver exceptional customer experiences.

JOB DUTIES
  • Ensures vehicles in the fleet are maintained both mechanically and visually to company standards
  • Develops and delivers business plans to achieve budgeted sales and required profits
  • Completes/reviews Daily Management Report (DMR)
  • Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc.) are achieved
  • Conducts performance reviews with each direct report and assists direct reports by holding their team members accountable to performance, behavior, and attendance standards
  • Places regular phone calls to customers to discuss satisfaction
  • Reviews payroll reports ensuring hours and pay are correct
  • Inspects all field operations to ensure excellent service
MIMIMUM REQUIREMENTS
  • The successful candidate must be:

    • Sales-driven and highly competitive.
    • Results-oriented and accountable.
    • Comfortable being measured by KPIs.
    • Willing to work evenings, weekends, and emergencies when business demands.
    • Capable of making difficult decisions.
    • Passionate about building a winning team and company culture.
    • Committed to continuous improvement.
    • Honest, ethical, and customer-focused.

 
Compensation: $80,000.00 - $120,000.00 per year




Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

About the Company

B

Benjamin Franklin Plumbing

📍Address: 4282 North Dupont Highway, Dover, DE 19901

☎Phone: +1 (302) 613-0703

Benjamin Franklin Plumbing of Dover, DE is a full-service plumbing company offering emergency repairs, system installations, and preventative maintenance throughout Delaware. Our experienced team specializes in tankless water heater installation, water heater repair, drain cleaning, sewer inspection, faucet and toilet repair, garbage disposal repair, and more. We’re available 24/7 for emergency plumbing services, ensuring that your needs are met promptly and professionally.

With offices in Dover, Wilmington, and Milford, we proudly serve Kenton, Odessa, Clayton, Cheswold, Woodside, Viola, Felton, Hartly, Smyrna, Houston, Marydel, Magnolia, Townsend, Frederica, and St Georges. Contact us today for reliable and efficient plumbing solutions.

 

COMPANY SIZE
50 to 99 employees
INDUSTRY
Construction - Residential & Commercial/Office
WEBSITE
https://www.benjaminfranklinplumbing.com/dover/