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Plumbing Project Manager

Bath Concepts Independent Dealers

Oak Creek, WI

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Driver's License, Exceeded Sales Goal, In-Home Sales, Maintenance - Plumbing, Negotiation Skills, Operations Management, Piping, Plumbing, Presentation/Verbal Skills, Pricing, Project/Program Management, Pumps, Remodeling, Revenue Growth, Sales, Sales Closing Skills, Sales Management, Sales Pipeline, Sales Qualification, Team Player, United States Department of Energy (DOE), Value Selling
LOCATION
Oak Creek, WI
POSTED
2 days ago
Job Description: Plumbing Project Manager
Viking Contracting Inc. – Plumbing & Remodeling

Reports to: Operations Manager
Location: Oak Creek, WI
Compensation: $60,000 to $70,000 (DOE) + Bonus
Start Date: Q2 2026

Company Overview: Viking Contracting is a plumbing service and bath & kitchen remodeling company on a focused 5-year growth plan to $10 million. We will execute 50+ remodels per year plus plumbing service work, using a mix of in-house crews and vetted subcontractors.

Role Summary: The Plumbing Project Manager takes ownership of all plumbing projects. This includes working with the field team to develop service calls into high-ticket plumbing projects and bundled bathroom remodels. In this position you will:
  • Provide plumbing service strategically on service calls to drive project sales, taking the lead on customer plumbing project requests.
  • Price, present, and close premium-priced jobs (average $20k+)
  • Identify and close strategic plumbing projects: re-pipes, water heaters, water filtration systems, sump pump systems.
  • Convert service leads into remodel opportunities
  • Protect company margins through disciplined quoting and value-based selling.
Key Duties
  • Qualify and close plumbing service upgrades, whole-home re-piping, tankless water heaters, sewer/drain replacements, and bundled bathroom remodel packages.
  • Conduct in-home consultations, present proposals, handle objections, and secure signed contracts with 50% deposits.
  • Build and maintain a personal pipeline of $1.5M–$2.5M annual closed volume (target 40–60 jobs/year).
  • Convert 20–30% of service calls and referrals into full remodel projects.
  • Use CRM (HouseCall Pro or similar integrated with JobTread) for lead tracking, follow-ups, and pipeline reporting.
  • Responsible for running sold projects. If double booked, collaborate with Operations and Service Managers to ensure smooth handoff and accurate scoping.
  • Provide weekly pipeline and close-rate updates to Sales Manager.

Requirements
  • 5+ years with residential plumbing or remodeling projects at a $3M+ company, with proven success on $20k+ tickets.
  • Strong track record increasing average sale price and converting service leads to remodels.
  • Expert knowledge of plumbing systems (PEX/galvanized conversions, tankless, sewer lining, hydro-jetting) and bathroom remodel add-ons.
  • Proficient in CRM tools and quoting software (JobTread or Buildertrend experience preferred).
  • Good presenter, negotiator, and closer; comfortable in clients’ homes.
  • Valid driver’s license and clean record; plumbing license a plus.
Key Metrics (Quarterly Review)
  • Annual closed revenue: Meet/exceed personal quota
  • Average project value: $20k+ (rising annually)
  • Close rate on qualified leads: 60%+
  • Service-to-remodel conversion: 20%
  • Margin protection: Quotes at or above target pricing
  • Customer handoff satisfaction: 95%+ smooth transitions

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About the Company

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Bath Concepts Independent Dealers

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