Plumbing Service Manager

Flow-Tech

Columbia City, Indiana

JOB DETAILS
SALARY
$100,000–$120,000 Per Year
SKILLS
Coaching, Communication Skills, Continuous Improvement, Customer Experience, Customer Satisfaction, Dental Insurance, HVAC, Leadership, Maintenance - Plumbing, Microsoft Office, On Site Support, Operational Improvement, Performance Analysis, Plumbing, Problem Solving Skills, Service Delivery, Team Lead/Manager, Team Player, Technical Operations, Vision Plan
LOCATION
Columbia City, Indiana
POSTED
15 days ago
Overview:

Flow Tech is a trusted residential home services provider serving Columbia City, Indiana and surrounding communities. We deliver high‑quality plumbing and HVAC solutions with a strong focus on integrity, craftsmanship, and exceptional customer experience. As our plumbing division continues to expand across the Indiana market, Flow Tech is seeking a driven, people‑first Plumbing Manager to lead, develop, and scale a high‑performing plumbing team.

 

If you’re a hands‑on leader who thrives on coaching others, building strong teams, and driving operational excellence, this is an opportunity to make a meaningful impact while growing with a company on the rise in Indiana.


As Plumbing Manager, you will oversee all plumbing operations for Flow Tech’s Indiana locations. You’ll be responsible for building and leading a skilled team of plumbers and plumbing technicians while ensuring consistent, five‑star service delivery. This role blends leadership, recruiting, operational oversight, and customer experience excellence.


Key Responsibilities

  • Recruit, hire, train, and develop plumbers and plumbing technicians to support department growth in the Indiana market
  • Lead day‑to‑day plumbing operations with a focus on efficiency, quality workmanship, and customer satisfaction
  • Partner with dispatch and leadership to optimize scheduling and job flow
  • Set clear daily expectations and motivate the team through consistent, positive leadership
  • Establish performance standards, accountability measures, and ongoing coaching
  • Ensure exceptional service across plumbing diagnostics, repairs, installations, and water heater replacements
  • Uphold Flow Tech’s service standards, values, and customer‑education approach
  • Monitor department performance and continuously improve operational results

What You Bring

  • Proven experience leading a plumbing team or managing a plumbing department is preferred; however, we welcome strong leaders with demonstrated success in operational or field service leadership roles.
  • Demonstrated success developing and scaling teams in a fast‑paced environment
  • Strong leadership, coaching, and communication skills
  • A customer‑centric mindset with high standards for quality and professionalism
  • Ability to manage priorities, solve problems, and drive results
  • Proficiency with Microsoft Office; ServiceTitan experience is a plus

What We Offer

  • Competitive compensation with total projected earnings of $100,000–$120,000 (salary + bonus)
  • Company vehicle and covered travel expenses
  • Health, Dental, and Vision insurance options
  • 401(k) retirement plan
  • Paid life insurance
  • Ongoing technical and leadership training
  • Clear career growth opportunities
  • A supportive, people‑first culture built on trust, accountability, and teamwork

Flow Tech is an Equal Opportunity Employer.

Posted Max Pay Rate: USD $120,000.00/Yr. Posted Min Pay Rate: USD $80,000.00/Yr.

About the Company

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Flow-Tech