Snapshot / Role Overview
We're seeking a Plumbing Service Manager in Sioux Falls, SD to oversee commercial plumbing service operations and lead a team of skilled technicians.
Impact
- Ensure reliable plumbing service for commercial clients across the region
- Maximizecustomer satisfaction and retention through quality service delivery
- Drive revenue growth through service contract renewals and strategic account management
- Build a high-performing service team through training and development
- Maintain strong safety standards and regulatory compliance
Responsibilities
- Manage daily operations of the commercial plumbing service department
- Coordinate service calls, preventive maintenance, and emergency repairs
- Schedule and dispatch service technicians for maximum efficiency
- Develop and maintain relationships with commercial property managers and facility directors
- Review and approve service estimates and invoices
- Monitor department performance metrics and budgets
- Recruit, train, and develop service technicians
- Ensure compliance with safety regulations and company policies
- Resolve customer concerns and escalated service issues
- Identify opportunities for service contract growth and new business development
Requirements
Must-Haves
- 5+ years of commercial plumbing service experience
- 2+ years of supervisory or management experience
- Strong knowledge of commercial plumbing systems and equipment
- Excellent customer service and communication skills
- Valid driver's license with clean driving record
- Journeyman Plumber license or equivalent
Nice-to-Haves
- Experience with service management software and scheduling systems
- Medical gas certification
- Backflow certification
- Bachelor's degree in Business or Construction Management
Compensation & Logistics
Competitive salary depending on experience; benefits include health insurance, dental and vision coverage, company vehicle, 401(k) with company match, PTO, and paid holidays.
Call to Action
If you're ready to advance your career in mechanical construction, apply today or connect with us to learn more.