Plumbing Service Technician

Grasshopper, Heating & Cooling

Saratoga County, NY

JOB DETAILS
SALARY
$65,000–$95,000 Per Year
SKILLS
Barber, Communication Skills, Continuous Improvement, Customer Experience, Customer Support/Service, Health Plan, Leadership, Maintenance - HVAC, Maintenance - Plumbing, Maintenance Services, Plumbing, Problem Solving Skills, Team Player
LOCATION
Saratoga County, NY
POSTED
30+ days ago

Tired of plumbing jobs that treat you like a number?

At Grasshopper Heating & Cooling, you'll get steady work, real support, and a team that respects your craft and customer service.

If you're warm, accountable, and serious about your work, keep reading.


Who We Are

Grasshopper Heating & Cooling makes home services easier, faster, and more connected. As a Plumbing Service Technician here, you'll do more than fix problems you'll build trust, reduce hassle, and create a great customer experience.


What You'll Be Doing

You'll work 40 to 50 hours a week solving real plumbing problems for customers who need help quickly.


This role is about more than tools and tickets. You'll communicate clearly, treat customers like family, and do the right thing even when it's hard.


You'll join a team that values accountability, teamwork, coachability, and continuous improvement.


The Hiring Process

We have a rigorous hiring process but move fast for the right person—you could be hired in as little as 10 days. The first steps are automated so you can be considered quickly.


If you apply, we will respond to 100% of applicants.

The process:

  1. Click apply and answer a few Who, What, When questions. (5 min)
  2. You'll be texted a link for a 10 min questionnaire to help match you to the job.
  3. You'll get a text for a quick 1-way video question. (5 min)
  4. We'll send you a link to schedule an online interview.
  5. We'll reach out to you to schedule an in-person interview.


What You'll Earn

You'll earn $65,000 to $95,000 per year in this role. After 5 years, there's also a shareholder opportunity for people who stay, grow, and contribute.


Why Work With Us

You'll get health benefits, unlimited PTO, free therapy access, extensive training opportunities, and real career advancement paths.


You'll also work in a growth-oriented, high-engagement environment with recognition, accessible leadership, and strong support systems. Perks include regular food, quarterly team events, company anniversary celebrations, barber services every other week, and so much more.


This is not for someone who resists feedback, cuts corners, avoids accountability, or treats customers like transactions.


Who We're Looking For

You're a plumbing service technician people remember for the right reasons—warm, honest, reliable, coachable, and calm under pressure.

  • You do what's right even when it's hard.
  • You bring a positive attitude and strong emotional intelligence.
  • You embrace feedback instead of getting defensive.
  • You thrive under high expectations.
  • You work well with a team and take accountability seriously.
  • You're flexible, adaptable, and comfortable with technology.
  • You want career growth, not just another stop.
  • You enjoy serving customers and treating them like family.
  • You shouldn't apply if you want low standards, little feedback, or a place to hide.


If you're ready for a plumbing service career where your work and character both matter, apply now.

About the Company

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Grasshopper, Heating & Cooling