Plumbing Service Technician

Sila Services
  • Northfield, Ohio
    12 days ago

    Job Description

    Plumbing Service Technician| Northfield, OH

    Jackson Comfort 

    Keep Homes Comfortable. Build a Career You'll Be Proud Of. 

    At Jackson Comfort, we're more than just an HVAC company—we're a team that takes pride in doing things the right way. Our technicians are trusted advisors to our customers, solving problems with honesty, professionalism, and exceptional service. 

    We're looking for an experienced Residential HVAC Service Technician who enjoys troubleshooting, takes pride in quality workmanship, and wants to be part of a company that values its people as much as its customers. 

    If you're tired of working somewhere you're just a number, we'd love to meet you

    Pay Rate: $80,000-$140,000

     

    Job Description 

    We are looking for an experienced plumber who can diagnose problems, make quality repairs, communicate with customers, and take pride in doing the job right. 

     

    Job Duties for Our Next Plumber 

    Diagnose, repair, and maintain residential plumbing systems 

    Perform plumbing service, repairs, replacements, and installations 

    Work on water heaters, fixtures, faucets, toilets, piping, drains, and other plumbing systems 

    Identify the cause of plumbing issues and recommend the best solution 

    Present repair and replacement options clearly to customers 

    Complete estimates, invoices, and job documentation accurately 

    Maintain a clean and organized work area, vehicle, and tools 

    Follow all safety procedures, plumbing codes, and company standards 

    Provide excellent customer service on every call 

     

    Skills & Experience for Our Next Plumber 

    3+ years of residential plumbing service experience preferred 

    Strong diagnostic and troubleshooting skills- can assess a system, identify issues, and determine the best path forward under pressure.

    Knowledge of residential plumbing systems, repairs, and installations 

    Ability to communicate options and recommendations to homeowners- You make customers feel heard, valued, and taken care of on every call.

    Comfortable working independently in customers' homes 

    Strong customer service and communication skills 

    Valid driver's license with an acceptable driving record 

    Applicable plumbing license preferred or required based on local regulations 

    Experience with Service Titan heavily preferred- use tablets, mobile apps, and CRM tools to complete forms, enter data, and communicate with the team.

    Support your coworkers, ask for help when needed, and contribute to a culture of accountability and growth.

    Physical & Environmental Requirements

    You’ll work in a wide variety of settings: basements, attics, crawl spaces, mechanical rooms, outdoors, and rooftops—often in tight, dusty, hot, or cold environments.

    You’ll be exposed to electrical components and live voltage, active water and gas lines, construction zones and household pets, and weather extremes (heat, cold, rain, snow)

    You’ll regularly drive a company vehicle to and from job sites, use ladders and work at heights, lift and carry up to 75lbs, climb stairs, kneel, crouch, and maneuver in confined spaces, and stand and/or walk for extended periods

    Hours may include late evenings, weekends, and occasional overtime depending on customer needs and seasonal demands. 

    What Success Looks Like for Our Next Plumber 

    Shows up ready to work and follows through on commitments 

    Takes pride in quality work and attention to detail 

    Communicates clearly with customers and teammates 

    Works safely and follows established processes 

    Takes ownership, solves problems, and is willing to keep learning 

     

    Benefits for Our Next Plumber 

    Company-provided phone/tablet  

    Tool and safety equipment support 

    Medical, dental, and vision insurance 

    401(k) with company match 

    Paid time off and paid holidays 

    Company-paid life and disability insurance 

    Paid training and professional development 

    Opportunities for career growth and advancement 

     

    #HP1

    $80,000 - $140,000 a year
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Numbers & Facts

    LocationNorthfield, Ohio
    Websitehttp://www.silaservices.com

    Skills

    • Artificial Intelligence (AI)unmatched
    • Billingunmatched
    • Communication Skillsunmatched
    • Computer Networksunmatched
    • Constructionunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Dental Insuranceunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Electrical Componentsunmatched
    • Environmental Regulationsunmatched
    • HVACunmatched
    • Identify Issuesunmatched
    • Maintenance - HVACunmatched
    • Maintenance - Plumbingunmatched
    • Maintenance Servicesunmatched
    • Mobile Applicationsunmatched
    • Organizational Skillsunmatched
    • Pipingunmatched
    • Plumbingunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Resolve Customer Issuesunmatched
    • Safety Equipmentunmatched
    • Systems Analysisunmatched
    • Systems Maintenanceunmatched
    • Vision Planunmatched

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