Plumbing Service Technician

Benjamin franklin Plumbing is hiring Residential Service Plumbers to join our team of skilled and energetic professionals! We are committed to delivering exceptional plumbing service and outstanding customer experiences every day. As a Residential Service Technician with Benjamin Franklin Plumbing, you’ll provide top-quality residential plumbing repairs, maintenance, and installations, always treating customers with the utmost respect and attention. This role includes on-the-job training, shadowing, and continuous learning while following workplace procedures and safety guidelines. We are passionate about growing our business through long-term relationships with our customers, team members, and community, and we’re looking for team members who share that same dedication.

We offer a comprehensive, competitive package designed to reward your expertise and support your future:

• Guaranteed Weekly Pay

• Uncapped commission with the potential to earn $100,000+

• Full-time, year-round work

• 401(k) with employer match

• Choose from HMO, PPO, or HDHP medical plans

• Immediate access to benefits starting the first of the month after 30 days

• Paid Time Off (PTO) & paid holidays

• Life Insurance, Short-Term and Long-Term Disability

• Health Savings Account (HSA) options

• Flexible Spending Accounts (FSA)

• Employee Assistance Program (EAP)

• 24/7 telehealth services

• Company take-home vehicle, fuel card, and iPad provided

• 30% employee discount on our services

• Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest

• Ongoing training, development, and leadership programs

• Supportive work environment that prioritizes growth and teamwork

As part of Service Minds, alongside Mister Sparky and One Hour Heating & Air Conditioning, you’ll have access to multiple career paths and long-term advancement opportunities.

As a Residential Service Technician, you will:

• Perform high-quality plumbing repairs, maintenance, and installations in homes

• Diagnose plumbing issues, troubleshoot problems, and provide accurate, effective solutions

• Deliver exceptional customer service by educating homeowners on their plumbing systems and offering professional recommendations

• Present service options and guide customers through repair, replacement, and upgrade decisions

• Ensure all work meets industry standards, safety protocols, and local plumbing codes

• Build strong customer relationships through professionalism, communication, and integrity

• Maintain clean work areas and properly manage tools, equipment, and company vehicles

• Document work using ServiceTitan

We’re looking for technicians who bring:

• 2+ years of residential plumbing experience, including service calls

• Strong troubleshooting, diagnostic, and problem-solving skills

• Ability to meet sales goals and KPIs with a customer-first approach

• Valid driver’s license with a clean driving record

• Ability to pass a background check and drug screening

• Professionalism, reliability, and dedication to safety

• Strong communication and customer service skills

• Ability to work independently and as part of a collaborative team

At Benjamin Franklin Plumbing, you’ll work in a supportive environment that values your talent, helps you grow, and rewards your hard work. We pride ourselves on creating a culture where employees feel empowered, respected, and part of a team that’s committed to excellence.

If you're passionate about delivering top-tier plumbing service and want a company that invests in your success, apply today and start building your future with Benjamin Franklin Plumbing.

At Benjamin Franklin Plumbing, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We believe that every individual’s unique background and perspective enriches our team and contributes to our success.

We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive equal consideration for employment, and we are dedicated to fostering a culture where all employees can thrive and reach their full potential in a safe and supportive work environment.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.