PM Barista Attendant

Olde Naples Hotel

Naples, Florida

JOB DETAILS
SKILLS
Beverages, Brewing, Card Processing, Coffee Making, Credit Processing, Customer Relations, Customer Support/Service, Customer/Client Research, Dental Insurance, Detail Oriented, Espresso Making, Food Services, Health Insurance, Interpersonal Skills, Life Insurance, Mathematics, Order Processing, Organizational Skills, Point of Sale (POS) Systems, Pricing, Regulations, Safety/Work Safety, Sales, Vision Plan
LOCATION
Naples, Florida
POSTED
21 days ago

We are looking to add a PM Barista Attendant associate to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

Barista Attendant is responsible for preparing, serving, and presenting a variety of hot and cold beverages, as well as related food items, while providing excellent customer service in a café or similar setting. Hours include 12:00 PM - 10:00 PM.

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k)
  • Free Associate Parking
  • Free Meal for every shift worked 
  • 25% Discount in Resort Outlets
  • Hotel Discounts with OPL
  • Friends and Family Discount

Core Responsibilities

  • Beverage Preparation & Service: Prepare and serve coffee, espresso drinks, blended coffees, teas, and specialty cold beverages according to company recipes and standards 

  • Food Service: Serve prepared items such as pastries, sandwiches, soups, and snacks when applicable 

  • Customer Interaction: Greet customers warmly, present the menu, answer questions, and offer personalized recommendations based on preferences and dietary needs 

  • Order Taking: Accurately take drink and food orders, noting customizations (e.g., coffee blend, sugar/dairy ratios) 

  • Equipment Operation: Operate coffee-making equipment such as espresso machines, grinders, brewers, and milk from others

  • Sales & Payments: Use the point-of-sale system to process cash and credit card transactions .

  • Workspace Maintenance: Keep the bar area, seating area, and equipment clean, sanitized, and organized 

  • Inventory & Restocking: Monitor and restock supplies like cups, lids, coffee beans, syrups, and pastries 

  • Opening & Closing Duties: Assist with setup, cleaning, and inventory tasks during shift changes 

  • Feedback & Suggestions: Communicate customer feedback to management and recommend new menu items 

Skills & Qualifications

  • Strong customer service and interpersonal skills 

  • Knowledge of espresso machines and brewing equipment 

  • Ability to work various shifts, including early mornings, evenings, and holidays 

  • Attention to detail in preparing drinks to exact specifications

  • Basic math skills for pricing and inventory 

  • Understanding of health and safety regulations 

  • High school diploma or equivalent; relevant training or experience preferred 

Work Environment

Fast-paced, customer-facing role in a café or food service environment. Requires standing for long periods, lifting light items, and working in a potentially noisy setting.

In summary, a Barista Attendant combines beverage expertise, food service skills, and strong customer service to deliver a positive experience while maintaining a clean, well-stocked, and efficient workspace 

About the Company

O

Olde Naples Hotel